If the volume level does not appear on the TV screen when you adjust the sound, the audio output setting may have been changed.
You can easily fix this by changing the [Sound Out] setting back to [Use TV Speaker] using the TV settings menu, or the [Settings] or [Mute] button on the remote.
Why Is the Volume Indicator Not Showing?
- When an external audio device such as a soundbar or Bluetooth headphones is connected, the TV’s speaker setting may change.
In this case, the on screen volume indicator may not appear.
How to fix the missing volume indicator
Change the [Sound Out] setting to the TV's built-in speaker
[Sound Out] settings by model year
- 2021 and later TVs (webOS 6.0 and later): Press [Settings] on the remote → Select [All Settings] on the TV screen → [Sound] → [Sound Out] → [Use TV Speaker]
- 2020 and earlier TVs (webOS 5.0 and earlier): Press [Settings] on the remote → Select [All Settings] on the TV screen → [Sound] → [Sound Out] → [Internal TV Speaker]
How to change to [Use TV Speaker] on 2025 and later TVs (webOS 25 and later)
- 1.Press the [Settings] button on the remote and select [All Settings] on the top left of the TV screen.
- 2.Select [Sound], then [Sound Out].
- 3.Select [Use TV Speaker].
Reset Audio/Video Settings Using the Remote
If you have difficulty accessing the menu, you can quickly restore the speaker settings by resetting them with the remote.
How to reset by model year
- 2025 and later TVs (webOS 25 and later): Press the [Settings] button three times to reset the AV settings.
- 2024 and earlier TVs (webOS 24 and earlier): Press the [Mute] button three times to reset the AV settings.
* Note: This feature may not be available on some models.
How to Reset Audio and Video Settings on 2025 and Later TVs (webOS 25 and Later)
- 1.Press the [Settings] button on the remote three times and the [Select a menu item] pop-up will appear.
- 2.Select [AV Reset].
- 3.The reset is complete when the message [Initializing AV settings.] appears at the bottom of the screen.
Frequently Asked Questions (FAQ)
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Q. When an external audio device like a soundbar is connected, can I still see the volume indicator on the TV screen?
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A. When the [Sound Out] setting is set to an external device, the TV’s on-screen volume indicator may not appear.
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Q. Will resetting the AV settings erase all my TV settings?
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A. This reset only restores the picture and sound settings to their default values. Network connections, downloaded apps, and other settings are not affected.
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This guide was created for all models, so the images or content may be different from your
product.
