Self-troubleshooting

Self-troubleshooting

If you experience any following situation with your product, please check again to ensure product works normally.

Cannot turn on TV

• Check that the power cord is plugged to both TV and wall electrical outlet.
• Check that the correct power cord is being used.

The remote control does not work

• Set your remote control by pressing the wheel or the ENTER button.
• Make sure there are no barriers between the remote control and TV.
• Check that there are batteries and that they are installed properly.
• If batteries are dead or running low, replace them with new ones.

The power turns off automatically

1. Follow [Smart Home Menu Settings > Time > Off Time] to check settings.
2. Verify that a program is displayed or an external device is operating.
3. The product is equipped with automatic off feature. (Automatic off feature – When there is no signal or no buttons are pressed, TV will be turned itself off automatically after 15 minutes.)

Safety Self-Assessment for TVs Not Used for a Long Period of Time

• Nothing displayed on screen when the TV is turned on.
• Smoke or a burnt smell occurs.
• There is water or debris inside.
• The image is cut off.
• Strange sounds frequently coming from inside the cabinet.
• Screen or sound is still displayed when TV is turned off.
• There are other troubles or errors.