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No audio from some speakers

  • Audio Issues
  • Others
  • Installation
  • Home Audio, Home Theatre Systems, SoundPlate, Video Players


Confirm with customers that all speaker wires have been connected to the rear of the receiver.


Each speaker wire is color coded for ease of installation.


Confirm with customer that matching color wires are connected to respective speakers.


Have customer run SPEAKER TEST.


Power On > Volume Up (slightly) > Home button > Audio > Speaker Setup > Test > Enter


Are all speakers producing sound one-by-one as illustrated on screen?


If Yes, end test. If No, check that the wire to specific silent speaker is connected properly.


If problem persists, need to involve authorized service centre.






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