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Restoring deleted memos (QMemo+) or Transferring

Troubleshooting

RECOVERING DELETED MEMOS FROM TRASH / TRANSFERRING MEMOS TO ANOTHER DEVICE 


Deleted memos from the QuickMemo+ App are moved and temporarily stored to the trashcan then permanently purged out after 7 days. Within that 7-day period, you can restore any memos you wish to keep.


Phone screenshot Quick Memo tip


Instruction section article icon    Restoring deleted memos


Memos deleted from QuickMemo + App can be restored within 7 days from having been sent to the trash. 

Tap the menu tray and select trash to see deleted memos that can be restored.



Phone screenshot My Memo listing                    Phone screenshot memos in trashcan                    Phone screenshot memos in trashcan



Instruction section article icon  How to restore deleted memos

  Press and hold a memo and select Restore .

  • To restore several memos at once, touch the Restore icon at the top, tap to select desired memos, then tap RESTORE .


   Memos will be permanently deleted after being in the trash for 7 days.


Phone screenshot Memo trashcan option menu                    Phone screenshot trashcan memo restoring option                    Phone screenshot trashcan memo restoring location





Instruction section article icon  How to delete memos


In the same fashion as restoring memos, these items can easily be sent to the trash can.


Home > QuickMemo+ > Trash can > either Select All or desired item by putting a checkmark (tapping) in respective box > DELETE.



Phone screenshot sending items to trashcan                    Phone screenshot memo trashcan selected items 





Instruction section article icon  Transferring memos to another device


Quickmemos can be transferred to another phone or computer. Executing such task is done by SHARING.


First, access the QuickMemo you wish to transfer.


Tap the More Options icon on the far right. Select SHARE from the option menu.


Phone screenshot transferring memos to another device                    Phone screenshot transferring by sharing




If you plan on transferring the document to a PC, select TEXT and IMAGES.

Reason being, there is no QuickMemo App for computers that would allow you to open these documents on your PC.

If you plan on transferring for sake of ARCHIVING and never editing the file, you may choose to share the memo as a screenshot or PDF document.


If you plan on transferring to another LG smartphone device, then you may select QuickMemo+ OPTION to share memo.


Phone screenshot sharing memos format options                    Phone screenshot select device to whom transferring memos



Choose best method to share the memo from the list of possibilities. Bluetooth, Google Drive or Cloud uploading would be more suited to transfer to PC.


A few customers have commented that some of the aforementioned menu options are NOT available on their phone such as LG Stylo 4.


In that case, the only alternative is to SHARE a selected few memos or entire list and sent it to a secondary e-mail account of yours.


Regrettably, as mentioned earlier on, QuickMemo+ files being LG proprietary technology, cannot be read unless the LG QuickMemo+ app is installed on device.


So, for those who wish to keep their QuickMemo+ information and transfer it to another digital device such as a personal computer will need to execute following instructions :

       

 

1. Access QuickMemo+ app on your LG smartphone.


2. Tap ( ) kebab menu I top right corner.



The kebab menu, also known as the three-dot menu and the vertical three-dot menu, is an icon used to open a menu with additional options. The icon is usually located at the top right or top of a screen or window.

Menu icon pet names  




3. Tap SHARE option.

Phone screenshot - HOME page       Phone screenshot - All memos       Phone screenshot - Sharing memo item option  


 

 

4. Either select ALL memos or specific items.

Phone screenshot - Select memos to share       Phone screenshot - Selected list of memos to share       Phone screenshot - Chose format  


 

 

 

5. Tap the SHARE icon at the bottom of the screen.


6. Tap PDF files otherwise files will be unreadable at other end.


As long as you have an e-mail account registered to your phone, the selected memo will be automatically converted to individual PDF files and attached to e-mail to be sent.


Phone screenshot - Composing e-mail to send  




7. Select recipient.


8. Type in SUBJECT and nature of message (optional).


9. Tap the SEND icon at the top between file attachment icon and kebab menu.