Receive help on your LG product
Receive help on your LG product
Learn about LG product's latest software information and tips.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
It allows you to conveniently update your phone’s software to the latest and newest version via Firmware Over-the-Air (FOTA) without having to connect phone via USB data cable to computer. Learn moreUSB Driver
On-Screen Phone is the service that allows you to view and manipulate your phone remotely via a PC, width the keyboard/mouse input from the PC. You can also easily exchange data between the PC and your phone.
LG PC Suite is a smart application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of multimedia contents and other applications.
INCORRECT PICTURE IN NEW MMS For those using Google Messages App and are also in the habit of deleting messages after being read may encounter some difficulties with newer MMS messages displaying the incorrect picture. As a matter of fact, a previously deleted picture shows in place o...
LG BRIDGE OVERVIEW What is LG Bridge? LG Bridge The LG Bridge is a new light-weight piece of software that works with the LG G4 and later models. You can transfer contacts, images, videos and audio files from your mobile device to a PC or edit them with the LG Bridge. It also helps wh...
SCREEN STUCK ON LOGO Further to G5, G6 and V30 phones upgrading Android OS to Oreo (OS ver. 8) should the phone screen be stuck on LG logo, please proceed to below troubleshooting steps. Issue After upgrade to Android OS version 8 (Oreo), the device performs labeling of all user data ...
u Has microSD card been inserted into phone? If Yes, proceed. – If No, caller will need one! v Connect the phone to computer via USB cable. w On phone select: Settings > SD card & phone storage > turn on Mass Storage only x Wait for message to pop on screen: Turn on USB Storage. Tap t...
LG ANDROID MOVE/COPY PICTURES, VIDEOS AND OTHERS FILES Use a USB cable to transfer music, pictures, and other files from the phone device to your computer and vice versa. This connection uses the MTP protocol, which is supported by most recent versions of Windows, but not by Mac OS X....
[VIDEO] How can I use Q Pair? Q Pair is a G Pad pre-installed Application that requires being downloaded and installed to your smartphone via Google Play Store in order for the G Pad to view incoming calls, messages and notifications as well as accessing the Internet from the G Pad. T...
[VIDEO] How can I use my phone when the touch screen is cracked? Troubleshooting tips addressing issue of making use of a smartphone if display screen is cracked. Going about making some use of the smartphone despite maneuvering with a cracked screen.
[VIDEO] How can I use Hotspot? Easy-to-follow step-by-step instructions explaining how to make use of a smartphone's capability of acting as a combination modem/network on the go so other devices in the vicinity can gain access to the Internet by connecting to the phone's tethering Wi...
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