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Terms & Conditions:
Republic Day Celebrations @ Brand Shops
Products shown are for representation purposes only and actual product may vary. Unless mentioned, otherwise all the offers are valid from 17th Jan ‘25 – 2nd Feb ’25 (“Offer Period”) or till the stock lasts, whichever is earlier.
Offer is available on selected products only, kindly check with store manager for offers before any purchase.
LGEIL shall not assume any legal and/or financial responsibility for any unclaimed benefits beyond the applicable period of the promotional offer.
This offer is brought to you by LG Electronics India. Ltd. (LGEIL) on the purchase of LG products exclusively from LG Best Shop (“BS”).
- Applicable only below Product Categories:
- All models of OLEDTVs
- All models of X-Boom
- All models of Side-By-Side Refrigerators (SBS)
- ≥ 412 series Frost Free Refrigerators
- ≥ 10k Front Load (FL) Washing Machines & Wash Towers
- Select models of Microwave
- Select models of Water Purifier
- All models of Dishwasher
By participating in this offer, customer agrees to the terms and conditions of such offers. Customer will get a chance to scratch a card digitally and get a chance to win assured cash discount up to Rs.7000 (other Denomination: 500, 999, 1500, 3000, 5000).
Maximum assured digital instant discount shall vary from product to product, Customer may refer to the below grid:
Product Category | Maximum assured reward (INR) |
---|---|
All models of OLED TVs | Rs. 5000/- |
All X-Boom models | Rs.1500/- |
SBS, 33FF (≥ 412 series) REF | Rs. 7000/- |
≥ 10kg FL Washing Machines, Wash Tower | Rs. 7000/- |
MWO, Water Purifier | Rs. 1500/- |
All Dishwashers | Rs. 5000/- |
- To avail the offer the Customer must have a valid mobile number. One phone number will be used per invoice during the Offer period. No two products can be clubbed together on one single invoice.
- The Promoter, Brand Shop staff will enter the Customer personal details (name, mobile no, email ID.) on the microsite accessed through the URL given below
- On successful registration, customer will get an SMS on the registered number stating the instant discount amount and an OTP (One Time Password) which has to be shown to the Brand Shop executive/ Shop owner to avail the offer instantly on the invoice.
- The maximum instant cash discount on one invoice is INR 7000 as per the above cited grid
- Offer available at all Best Shops in India except in the state of Tamil Nadu or any other locations where it is not applicable as per law.
- This Offer is not transferable and cannot be clubbed together with any other offer or scheme.
- LGEIL reserves the right to modify, alter, withdraw or extend the offer at any point of time without any prior notice to any person or third party and no correspondence in this regard shall be entertained.
- Participation to this offer is purely voluntarily.
- All disputes arising out of this offer are to be settled /adjudicated under the Jurisdiction of Delhi Courts. Offers are available on select products in select outlets of select cities only. Products are available without this offer also. By participating in the offer, customer hereby gives the consent that the personal information that have been provided by the customer in connection with this offer might be processed, transferred, stored and retained as per LGEIL’s Privacy Policy and further agrees to the terms mentioned in such policy at www.lge.com/in/privacy Please ask the retailer/ store manager for offer details before purchase or visit https://lgindiasoms.com:1700/
All Offers Terms & Conditions
A. Terms & Conditions for Card Cash back Offer
- This offer (“Offer”) is made for customers purchasing products from LG Brand Shop only.
- For detailed information on LG Brand Shops, please refer to the list of LG Best Shops provided in this document [here/link] This list is subject to periodic updates by LG Electronics India Limited and shall be amended time to time by LGEIL at its sole discretion. Please verify the status of LG Brand Shops before making a purchase
- The Offer valid is for the Offer Period.
The Cashback offer is applicable on credit cards and debit cards issued by below Participating Banks and only on Equated Monthly Installments (EMIs) as per the table below:Normal cash back
MBO
BS
Cash back %
Max amount
Cash back %
Max amount
Select AC
5.00%
1,500
5.00%
1,500
2,000
7.50%
2,500
Select MWO
600
750
Select REF Direct Cool
500
750
APR
2,500
3,000
AV
2,500
3,000
Dwash
2,500
3,000
WM
2,000
3,000
Select WPR
2,500
2,500
Select 32" TV
7.50%
1,000
1,000
Special Cash back
MBO
BS
Cash back %
Max amount
Cash back %
Max amount
Select TV
7.50%
2,000
10.00%
2,500
2,500
3,000
3,500
4,000
4,000
5,000
6,000
6,000
9,000
10,500
10,000
12,500
10.00%
7,500
7,500
4,000
4,000
6,000
7,500
3,500
12.50%
4,000
5,000
6,000
6,000
7,500
7,500
9,000
10,000
12,500
12,500
15,000
15,000
20,000
Select REF Direct Cool
2,500
3,000
Select REF 35FF / SBS
5,000
6,000
7,000
8,000
Select MWO
1,500
2,000
2,000
2,500
2,500
3,000
3,000
3,500
Select WPR
4,000
4,000
Select WM FL/TL
4,000
5,000
Select WPR
15.00%
6,000
17.50%
6,000
Select REF 35FF
6,000
7,000
7,000
8,000
Select REF SBS
10,000
12,000
12,000
15,000
15,000
17,500
Select WM FL
6,000
7,000
Select MWO
20.00%
4,000
22.50%
4,500
5,000
5,500
6,000
6,500
Select REF FF/SBS
9,000
10,000
10,000
11,000
12,000
13,000
13,000
15,000
15,000
18,000
20,000
22,500
20,000
25,000
25,000
30,000
45,000
50,000
25.00%
15,000
27.50%
17,000
17,000
20,000
23,000
25,500
23,000
28,000
Select OLED
26.00%
26,000
26.00%
26,000
Select REF SBS
30.00%
25,000
32.50%
27,500
Select AV Fixed cash back
2,500 / 5,000
2,500 / 5,000
Participating Banks:S.No.
>Bank
Credit Card EMI
Debit Card EMI
1
ICICI
ü
ü
2
HDFC
ü
û
3
AXIS
ü
û
4
BOB
ü
û
5
KOTAK
ü
û
6
FEDERAL
ü
û
7
IDFC First
ü
û
8
AMEX
ü
û
9
DBS Bank
ü
û
10
J&K Bank
ü
û
* Paytm has ICICI/SCB/BOB/CITI/SBI/YES/IDFC/KOTAK/ONECARD/AU SF/AXIS only
BeNow has ICICI/BOB/SBI/KOTAK/AXIS/SCB/YES/IndusInd/AU SF only
Paytm has ICICI/SCB/BOB/CITI/SBI/YES/IDFC/KOTAK/ONECARD/AU SF/AXIS only - The Offer is applicable on credit cards and debit cards issued by below Participating Banks
i. BeNow has ICICI/BOB/SBI/KOTAK/AXIS/SCB/YES/IndusInd/AU SF
ii. Paytm has ICICI/SCB/BOB/CITI/SBI/YES/IDFC/KOTAK/ONECARD/AU SF/AXIS only - Cash back should appear on charge slip for applicability. Cash back will be posted in 90 days from offer period end or instantly depending upon store activation.
- Customers buy down charges may vary up to 4 % depending upon Bank to Bank and on tenure of EMI as opted by the customer.
- Offer Valid on 6 months & above tenor for ICICI/SCB/SBI
- Processing / convenience fee charged for the transaction may vary from Bank to Bank.
- The customer can avail cash back on maximum of 3 (three) transaction per bank card during the offer period (Jan ~ Feb ’25).
- For SBI Cards - The Customer can avail cash back only on 1 (one) transaction per month during the offer period.
- The present terms and conditions are to be read in conjunction with, and not in derogation of, the cardholder agreement entered with the Banks.
- In event of any inconsistency between the terms of this Offer and the cardholder agreement, terms of Offer shall prevail.
- All complaints, claims, disputes, concerns, issues, etc., regarding the Offer should be taken up directly with Bank.
- All finance offers are subject to approval by finance companies/banks based on their respective terms and conditions and are subject to their assessment. LG does not influence these decisions. LGEIL assumes no responsibility regarding cashback and/or any other financial offers provided by the Banks or other financial institutions, if any.
- The cashback is non-transferable, non-exchangeable and non-encashable.
- LGEIL and respective Banks reserve the right to extend withdraw or terminate this Offer without prior notice, without assigning any reasons and without any liability towards any person.
- Banks and LGEIL reserve the right to add, amend or replace all or any of the terms of this Offer, whether similar to this Offer or not, without prior notice and without assigning any reasons.
- In the event of any misuse or abuse of Offer by the customer, Banks reserves the right to deny the Offers.
- Banks and LGE shall not be liable for any losses or damages that may be suffered, by a customer, directly or indirectly, as a result of participating in the Offer and/or by the use or non-use of the card.
- LGEIL & Banks reserve the right to disqualify any cardholder from the benefits of the offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the offer or otherwise by use of the card.
- By purchase through the card during the Offer, Customer
(i) Confirms that the its participation in the Offer is voluntary;
(ii) Unconditionally and irrevocable agrees to these terms and conditions of the Offer
(iii) Consents that all information provided by the customer may be shared by partner with its agents, representatives, service providers and employees, and may be used to send promotional information pertaining to LGEIL to the Customer, in future.
(iv) Have read, understood and accepted these terms and conditions.
- Pinelabs have AMEX/AU S.F./AXIS/BOB/DBS/HDFC/ICICI/IDFC/INDUSIND/J&K/KOTAK/One Card/RBL/SBI/SCB/YES
- Paytm have AU S.F./AXIS/BOB/HDFC/ICICI/IDFC/INDUSIND/KOTAK/One Card/RBL/SBI/SCB/YES
- Benow have AU S.F./AXIS/BOB/HDFC/ICICI/IDFC/KOTAK/One Card/RBL/SBI
Other relevant Terms and conditions :
- For purchase of product, payment is allowed only from 1 card Only (single payment cannot be divided between two or more cards),
- Three Transaction Per card is allowed during offer period (Jan ~ Feb 2025) except SBI & AU S.F. One Transaction per card/ per month is allowed on SBI & AU S.F. ,
- Cash back should appear on charge slip for applicability. Cash back will be posted in 90 days from offer period end or instantly depending upon store activation,
- Customers buy down charges may vary up to 4 % depending upon Bank to Bank and on tenure of EMI as opted by the customer,
- Processing/ convenience fee charged on the transactions may also vary from Bank to Bank,
- EMI Offer Valid on 6 months & above tenor for ICICI/SCB/AU SF/HDFC,
- Any further update for the month of Jan ‘25 will be shared under same subject line.
B. Terms & Conditions for Consumer Finance (Home Appliances):
- Finance scheme available from Bajaj Finance, HDB Finance, IDFC First Bank, TVS Credit Service, ICICI Bank, Kotak. HDFC Ba
- Finance is at sole discretion of the financer and on selected models.
- Finance offers are Available From 1st -30th June 2024
- Offers and Prices are subject to change without prior notice.
- EMI amount may vary from scheme to scheme.
- The above scheme are applicable on selected models and as per the table provided below.
Product
Scheme
Models Covered
Remarks
REF
8x0
DC:201 & Above Model / FF & SBS : All Models
All Channel
10x0
10x1
DC, FF & SBS: All Models
12x4
15x4
FF & SBS: All Models
18x4
FF : 300 Ltr & Above Models / SBS : All Models
20x5 (2 EMI OFF)
SBS : EOL & Long EOL Models
24X4
SBS :Objet Moodup / Objet / I.View / FD Drawer /Dispenser
Fixed EMI 999
DC : 199 & Above Models
Fixed EMI 4999
SBS : Instaview Models
Fixed EMI 9999
SBS : Moodup / Objet & Drawer FD
Fixed EMI 1499
DC 199 and Above & OFF : All Models
All Channel Except
Fixed EMI 1999
33FF : 342 and 382 Series
>Brand Shop
Fixed EMI 2499
33FF: 412 and Above Series
Fixed EMI 2999
SBS : DI Models
Fixed EMI 3999
SBS : Basic , Glass & Dispenser
WM
10x0
FL & TL : 6.5 kg & above Models
All Channel
10x1
10x2
All TL & FL Models
12x4
All TL , FL & SA Model
888 Fixed EMI
SAWM : 7 Kg & Above Models
1499 Fixed EMI
WM : Selected
1999 Fixed EMI
WM : Selected Models
2999 Fixed EMI
3999 Fixed EMI
MWO
12x4
MWO: All Models
All Channel
10x2
MWO: Selected Models
10x0
15x4
1499 Fixed EMI
All Channel Except Brand Shop
WPR
10x0
Selected Models
All Channel
888 Fixed EMI
1333 Fixed EMI
8x0
All Models
12x4
15x4
Dwash
10x0
All Models
All Channel
12x4
15x4
2999 Fixed EMI
RAC
8x0
Applicable on Selected 3 Star, 4 Star & 5 Star Models
All Channel
12x4
10x0
Applicable on Selected (4 Star, 5 Star & Hot & cold Models)
15x4
1999 Fixed EMI
FAN / AirPurifier
10x0
All Models
All Channel
12x4
- 8x2 - CF Offer running with HDBFS / HDFC Bank / IDFC First / TVS
- In Case of Fixed EMI offer Maximum Gross Tenure is 30 months
- Advance down payment in Fixed EMI is 1 EMI in advance - Fixed EMI running with Bajaj / IDFC / KOTAK / HDBFS / TVS & HDFC as per their Scheme feasibility
- The Offer is valid only for those customer who avails finance facility from Bajaj & on the purchase of LG Approved product selected model under above finance scheme (not applicable on other products) and only for attached model list.
- Customer would get full refund amount equal to his two EMI.
- This offer will only be applicable on invoice dated (1st Jan'25 to 2nd Feb '25) not the offer date.
- Customer will receive 2 EMI Off after successful clearance of 3 EMI's, within 45 days of clearing 3rd EMI.
- Customers needs to pay all his 3 EMI's successfully to avail this offer
Credit Card EMI : 3/6/9/12 EMI Options are available with Pinelab / Benow & Paytm under "Brand EMI" options (8 / 10 EMI Tenure also available with HDFC Bank)
Customers buy down charges may vary up to 4% depending upon Bank to Bank and on tenure of EMI as opted by the customer
Banks Covered (For EMI) : HDFC/ICICI/CITI/SBI/Kotak/Indusind/SCB/RBL/Axis/HSBC/Yes Bank / American Express / J&K Bank / BOB / IDFC First Bank / Federal / One Card / AU Small Bank / DBS Bank
Credit Card EMI : 3/6/9/12 EMI Options are available with Pinelab / Benow & Paytm under "Brand EMI" options (8 / 10 EMI Tenure also available with HDFC Bank) Customers buy down charges may vary up to 4% depending upon Bank to Bank and on tenure of EMI as opted by the customer
Banks Covered (For EMI) : HDFC/ICICI/CITI/SBI/Kotak/Indusind/SCB/RBL/Axis/HSBC/Yes Bank / American Express / J&K Bank / BOB / IDFC First Bank / Federal / One Card / AU Small Bank / DBS Bank
C. Terms and Conditions for Special Consumer Finance offer for Refrigerator, Microwave Oven, Water Purifier, Dishwasher
- Finance scheme available from Bajaj Finance / IDFC First / HDBFS / TVS Credit / ICICI Bank / Kotak / HDFC
- Finance is at sole discretion of the financer and on selected models.
- Finance offers available for the Offer Period
- Offers and Prices are subject to change without prior notice.
- EMI amount may vary from scheme to scheme.
- The above scheme are applicable on selected models and as per the table provided below.
D. Terms & Conditions for Consumer Finance (Home Electronics):
Offer |
Scheme |
Models Covered |
---|---|---|
CF Schemes |
12x0 |
Applicable on Selected 43" & Above QNED / UHD-N / UHD Models |
9x0 |
Applicable on Selected 42" & Above OLED / QNED / UHD-N / UHD Models |
|
18x4 |
Applicable on 32" & Above FPD Models |
|
12x4 |
||
1 EMI OFF |
18x6 |
Applicable on Selected 32" & Above FPD Models |
2 EMI OFF |
18x6 |
Applicable on Selected OLED Models |
Fixed EMI |
999 |
Applicable on selected 32" FPD Models & Selected OLED / QNED / UHD-N / UHD Models |
1999 |
Applicable on Selected OLED / QNED / UHD-N & UHD Models |
|
4999 |
||
2999 |
Applicable on Selected 43" & Above QNED / UHD-N & UHD Models |
|
3999 |
||
6999 |
||
Special CF |
12x0 |
Applicable on Selected OLED Models |
2999 |
||
3999 |
||
6999 |
Finance scheme available from Offers Running with Finance Vendor : Bajaj Finance / IDFC First Bank / HDBFS / TVS Credit Service / ICICI Bank / Kotak Bank / HDFC Bank
- Finance is at sole discretion of the financer and on selected models.
- Finance offers are Available for the Offer Period
- Offers and Prices are subject to change without prior notice.
- EMI amount may vary from scheme to scheme.
- The above scheme are applicable on selected models and as per the table provided below.
EMI Offer Detail and Process:
1 EMI Off / 2 EMI Off Detail and Process:
- The Offer is valid only for those customer who avails finance facility from IDFC / KOTAK / BAJAJ & on the purchase of LG TV on selected model under above finance scheme (not applicable on other products) and only for attached model list.
- Customer would get full refund amount equal to his one / two EMI.
- This offer will only be applicable on invoice dated (1st Jan'25 to 2nd Feb '25) not the offer date.
- Customer will receive 1 EMI Off / 2 EMI Off after successful clearance of 3 EMI's, within 45 days of clearing 3rd EMI.
- Customers needs to pay all his 3 EMI's successfully to avail this offer
Credit Card EMI : 3/6/9/12 EMI Options are available with Pinelab / Benow & Paytm under "Brand EMI" options ( 8 /10 Tenure EMI offer available with HDFC bank). Customers buy down charges may vary up to 4% depending upon Bank to Bank and on tenure of EMI as opted by the customer
Banks Covered: HDFC/ICICI/CITI/SBI/Kotak/Indusind/SCB/RBL/Axis/HSBC/Yes Bank / American Express / J&K Bank / BOB / IDFC First Bank / Fedral / One Card / AU Small Bank / DBS Bank
- The Offer is valid only for those customer who avails finance facility from applicable financer & on the purchase of LG TV on selected model under above finance scheme (not applicable on other products) and only for attached model list.
- Customer would get full refund amount equal to his one EMI.
- This offer will only be applicable on invoice dated (1st Oct'24 to 31st Oct'24) not the offer date.
- Customer will receive 1 EMI Off after successful clearance of 3 EMI's, within 45 days of clearing 3rd EMI. Customers needs to pay all his 3 EMI's successfully to avail this offer.
Credit Card EMI : 3/6/9/12 EMI Options are available with Pinelab / Benow & Paytm under "Brand EMI" options ( 8 /10 Tenure EMI offer available with HDFC bank)
Customers buy down charges may vary up to 4% depending upon Bank to Bank and on tenure of EMI as opted by the customer
Banks Covered: HDFC/ICICI/CITI/SBI/Kotak/Indusind/SCB/RBL/Axis/HSBC/Yes Bank / American Express / J&K Bank / BOB / IDFC First Bank / Federal / One Card / AU Small Bank / DBS Bank
Offer |
Scheme |
Models Covered |
CF Schemes |
10x0 |
Applicable on select models |
18x4 |
||
12x4 |
||
12x2 |
||
20x0 |
||
Fixed EMI |
999 |
- In Case of Fixed EMI offer Maximum Gross Tenure is 36 months
- Fixed EMI running with Bajaj / IDFC / KOTAK / HDFC Bank, as per their feasibility.
Credit Card EMI : 3/6/9/12 EMI Options are available with Pinelab / Benow & Paytm under "Brand EMI" options (8 /10 Tenure EMI offer available with HDFC bank)
Customers buy down charges may vary up to 4% depending upon Bank to Bank and on tenure of EMI as opted by the customer
Banks Covered: HDFC/ICICI/CITI/SBI/Kotak/Indusind/SCB/RBL/Axis/HSBC/Yes Bank / American Express / J&K Bank / BOB / IDFC First Bank / Federal / One Card / AU Small Bank
E. Terms & Conditions for AMC (LG Best Care Plan):
Under this AMC, LGEIL undertakes to maintain your product used at the registered address, subject to terms and conditions mentioned hereinafter.
- The AMC shall be valid form the date of invoice/purchase.
- Acceptance/ renewal of AMC shall be at the sole discretion of LGEIL.
- Renewal of the AMC after its expiry or after the expiry of the standard warranty period of the product, will be at the sole discretion of LGEIL and depending upon the model / age of the product and usage period. The product must be in good working condition and the same to be certified by the authorised representative of LGEIL, before this AMC becomes effective. The customer shall pay the necessary charges in the first instance for rendering the equipment so workable, for which LGEIL will submit an estimate for approval. This clause does not apply if a AMC is purchased prior to the of the standard warranty or previous AMC.
- In the event of any complaint, please quote your name, address and the contract number to the LGEIL’s call center only. In order to enable LGEIL to discharge its obligation under this AMC, the customer shall notify in writing any change in his address. In default whereof, LGEIL shall not be obliged to perform its obligations under this AMC till it receives such an intimation from the customer. In such an event the removal and re-installation of the Product / Attachment will be done at an additional cost as per the rates prevailing on that date.
- The AMC shall not cover repair/service under the following circumstances
- Damage caused to the product due to floods, fire, accident, riot, breakage, pest, misuse, improper or negligent use, tampering, and leakage from pipes etc.
- Damage caused to the product due to failure to observe the operating instructions and precautions as mentioned in User's Manual
- Defects due to usage of non-recommended spares.
- Visits for customers re-training, for dismantling or for re-installation.
- Defects / Failures resulting from servicing / repairs done by a person other than the authorised representative of LGEIL.
- With regard to repairing the existing worn-out / defective part(s) or replacing the same and ascertaining the presence of above circumstances, the decision of LGEIL shall be final. In any such event, LGEIL will submit a prior estimate for approval or bill for the work carried out at the prevailing rates
- In the event of the inability to provide services under this AMC due to non-availability of spares /parts, LGEIL’s depreciation policy shall apply.
- LGEIL or its authorised agents will be entitled to retain any defective parts replaced during this AMC.
- While every effort shall be made to give preferential attention to emergency breakdown of the equipment, the LGEIL shall not be held responsible for any loss arising.
- The AMC is neither terminable before the expiry period nor transferable in the event of resale / gift to any other person.
- The equipment brought to the service center will remain there at customer risk and the LGEIL will not be responsible for any damages caused due to the factors beyond its control.
- Damage to the product or any parts due to transportation / shifting is not covered under this AMC.
- Scope of these terms & conditions is to attend to breakdown calls (Technical failure, Part failure, sealed system leakages). Customer shall be required to intimate about such breakdown by getting complaint registered at LGEIL’s Call Centre.
- The AMC shall cover the following parts under the normal product warranty based on selected plan code
HA/AC Products: Compressor, Thermostat, Relay, OLP, Fan Motors, Timers, PCB, Heaters, Air dampers, Ice maker, temperature sensors, Evaporators, Condensers, Refrigerant charging, Driers, Capillary, Blowers, Fan Blade, Control box, Magnetron, Electrical switches, transformers (internal), Diodes, Capacitors, Wire harness, Wash & Spin motors, Gear box, Clutch Assy., Drum, Inner tub, Bellows, bearing & lip seal, Drain motor, Pump, Electrical valves, Buzzer, Suspension, Key Membrane, Remote-PCB.
HE Products: Chassis, PCB, LCD module, Electrical switches, PDP module, SMPS, Speakers, Capacitors, Diodes, Transformer, Transistors, IC, Remote-PCB.
AMC Plan Wise Coverage for below product
Product: Air conditioners, Refrigerators, Washing Machine, Television, Microwave, Audio, Dishwasher, Air Purifier, Styler Platinum Plan Gold Plan Silver Plan Bronze Plan Covers Labor + Parts + Gas( Sealed System) + Proactive Maintenance Visit / One time panel damage cover in TV category Covers Labor + Parts + Gas ( Sealed System) Cover Part failure only during this Plan code and Labor charges will be paid by customer as per LG Out Warranty Price list Cover only Labor during this Plan code and part charges will be paid by customer as per LG Price list
AMC Plan Wise Coverage for Water Purifier
Head Platinum Plan Gold Plan Silver Plan Bronze Inside Filter One Time No No No Out Side Pre Filter Three Time Three Time Two Time Three Time HM Service Three Time Three Time Two Time Three Time Functional Part Yes Yes Yes No Non RO model only 2 time HM service with pre filter replacement in one year
Half Yearly AMC valid for 6 month with one HM service with pre filter replacement (for both RO & Non RO Model)
Main liner crack, Doors, Bulbs, Remote rubber pad, stabilizers, consumables, and any damage to the aesthetical components shall not be covered under this contract - This AMC does not include any kind of software support or installations. LGEIL shall not be responsible for damage to, or loss of, any programs, data or removable storage media including any consequential loss or damage.
- All third party peripherals, whether purchased as a part of a system, or bundled with it, come with the prevailing agent’s warranty, and LGEIL makes no warranty whatsoever on their behalf. E,g. USBs, Printers , UPS, etc.
- This AMC will not be valid for any item not supplied or certified from LGEIL and covers the base configuration only shipped from LGEIL Factory. Any additions / alterations to hardware will not form part of AMC and will be chargeable to customer.
- LGEIL will repair / replace any defective parts and correct any problems resulting from workmanship free of charge. LGEIL reserves the right to use reconditioned parts with performance parameters equal to those of new parts in connection with any services performed under LGEIL’s warranty. Defective parts needs to be submitted to LGEIL or Authorized Service Center and becomes property of LGEIL.
- LGEIL’s liability under this AMC is limited to providing services and replacement of necessary parts as covered under this AMC. LGEIL will not be liable for damages, death, injuries, health or any consequential damages of whatsoever nature to any person or property by use or operation of the product. Maximum liability (direct and indirect) of LGEIL under this AMC will be limited to the amount paid by the customer for availing services under this Contract.
- Customer agrees that LGEIL may collect and process the data provided by the customer for the purpose of providing the services under this AMC.
- The validity, interpretation and performance of this AMC shall be governed by the laws of India and the parties hereby submit to the exclusive jurisdiction of the courts of competent jurisdiction at Delhi
- Pricing, terms and conditions of this AMC are subject to change without any notice.
Customer Care: 08069379999 /Whatsapp: 9711709999 or Visit us: www.lg.com/in/support
F. Terms & Conditions for 1 Year Free Insurance:
You are entitled to a free insurance for 1 year that will be valid from the date of purchase as per the original invoice (Only if the product has been purchased from LG Brand Shop. Your registration number for this scheme is as per our records for the policy number Policy No: 4001/R/340547474/00/000
Under the insurance cover the LG product is protected only against theft, burglary, accidental damage and damage due to STFI (Storm, tempest, Flood inundation). Only select products are covered under this policy (except Mobiles, Laptops, TONE Free Earbuds). Please go through the terms and conditions for this scheme as mentioned below;
Not with standing anything contained herein, the Policy shall be subject to the terms and conditions mentioned therein, and the insured shall be bound by the same:
- Insurance available only on purchase from LG Brand Shop/ LG Exclusive shop.
- The terms and conditions are also available on the LG.com/in .
- Under the insurance cover, LG products are protected against: burglary, theft and accidental damage from dropping / falling of item insured itself or dropping/falling of other objects during installation or after installation. The cover is valid for a period of one year from date of purchase i.e invoice date
- The damage or loss of the item must be within 1 year (365 days) from the purchase date as per the original invoice. Policy covers room to room shifting (only single instance/transaction) with in the same premises where the product is originally installed subject to dismantling & re installation by LG Authorised Service centre Engineers. LG Authorised service centre Engineer’s’ Report is must in case of claim during such activity.
- Damage due to STFI (Storm, Tempest, Flood, Inundation) is covered
- Damage due to any sort of negligence are excluded.
- The installation of the product can be at a different address from the one specified on the invoice copy. However, the installation should happen within 30 days from the date of purchase by LG authorized service engineers.
- This scheme is not available if the product is installed after 30 days from the date of invoice or if the product is re-installed at any place. This Insurance cover is restricted to the address mentioned in the invoice or where the product shipped to the premises.
- Products covered under this insurance scheme are: All LG products bought from a LG Brand Shop/ LG Exclusive store except Mobile phones, laptops & TONE Free Earbuds.
- ICICI Lombard General Insurance Company Limited, reserves the right to replace/ repair or provide monetarily compensation for the item damaged/ lost up to a maximum of the value of item mentioned in the invoice. Claim Conditions: i) Only the original purchaser as per the invoice is eligible to make an insurance claim. Claims made by any other individual or entity will not be entertained.ii) An original invoice copy must be produced to process the claim. Iii) For theft or burglary cases, a First Information Report (FIR) copy filed under Section 303/309 is mandatory.
- Email Id - allriskclaims@icicilombard.com
Toll free No. - 1800 2666
G. Terms & Conditions for installation of Splits AC at Rs 699/-+GST
- Offer is available for the Offer Period
- Offer is subject to change without prior notice.
- The above scheme/offer is applicable only on the product purchase from LG Best Shop.
Customer shall present an invoice copy of the product to the engineer to avail the offer
Disclaimer
LGEIL is not the owner or seller of the third party product, and is not acting as the agent or representative of the third Party with respect to the third party product. LGEIL is not responsible for the truth or accuracy of any information concerning any third party product offered through this advertisement. LGEIL makes no representations or warranties, express or implied, of any kind, whatsoever, with respect to such third party product. LGEIL hereby expressly disclaims all warranties with respect to the third party product, including without limitation, the warranties of merchantability and fitness for a particular purpose. LGEIL expressly disclaims any liability for the safety, performance and quality of any such third party product.