How-to & Tips

Topic

  • Document Contents
    Troubleshooting
    How to operate AC without Remote
    Subject : How to operate AC without RemoteSymptom■ Unable to use AC because Remote not working■ Unable to use AC because Remote MissingCause■ Remote Defective/Damaged■ Remote missing/lostHow to fix■ AC can be operated without remote by foll...
  • Document Contents
    Troubleshooting
    Inspection code: CH38
    ■ Title - Inspection code: CH38■ Problem - Error/Display screen■ Symptom - CH38■ Possible Cause - The CH38 error code will appear when the refrigerant(gas) level of theappliance is low, to protect the appliance.■ Solution or Settings1. Did ...
  • Document Contents
    Operation
    [ThinQ] Unable to register air conditioner in ThinQ app.
    How to Use LG ThinQ■ When registering AC on ThinQ app, the screen stops at “Connect Product” step 11. On which screen are you experiencing the registration failure problem? * Customer: The screen freezes at “Connect Product” step 1.1)Unplu...
  • Document Contents
    Troubleshooting
    How can I disassemble and clean inside the air conditioner?
    ■ TitleHow can I disassemble and clean inside the air conditioner?■ ProblemCleaning/washing■ SymptomCleaning service■ Solution or Settings▷ Solution1.Before turning off the air conditioner , use [fan mode] or [auto clean]function to dry off...
  • Video Contents
    Repair
    How to clean Air Filter in Air Conditioner Inverter Model
  • Document Contents
    Troubleshooting
    how often should I recharge the gas? I think it is time for a recharge.
    ■ Title- how often should I recharge the gas? , I think it is time for a recharge.■ Problem- Cooling■ Symptom- Request on gas recharge■ Possible Cause▶ Guidance- The refrigerant of the air conditioner is circulating gas, not consumable. Whe...
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