HELPFUL HINTS
A couple controls their LG washing machine with the LG ThinQ app.
What is an automated smart home, and what role can a mobile smart app like LG ThinQ play in bringing everything together?
Read on to learn more about how the LG ThinQ 5.0 Smart App can improve the most mundane chores thanks to evolving intelligence with AI and smart automation.
With just a few products, any home can be an automated smart home; LG ThinQ is an easy-to-use smart app that is compatible with most LG home appliances and entertainment devices.1
LG ThinQ app
You can monitor your energy usage and personalise your household with newly developed AI features.1
Some particular highlights within the app that can help you save energy:
Thanks to the newly added ThinQ UP functions, which is offered through the existing ThinQ App ecosystem, customers can keep enjoying new product features even after the purchase and keep personalizing your appliances.4 Some of the customizable functions include:
ThinQ Care feature monitors and detects even the slightest misuse and sends care alerts to users. With proactive alerts & reminders, it's extra easy to maintain your appliances and achieve a longer usage cycle.
Get worry-free, peace of mind by:
Cut your workload and wait time on chores, even from across the house. With your ThinQ smart washer, smart dryer and/or smart fridge, you can utilise:
LG ThinQ is the perfect AI-assisted companion, thanks to its seamless integration with other smart platforms such as Amazon’s Alexa, Google’s Assistant and Apple’s HomeKit. Once you’ve installed and set up LG ThinQ, you can use the smart hub function on your preferred device to enable or give access to the ThinQ app.
Connect LG products with other smart home devices
ThinQ Care is the virtual helper that can remind users to take actions that will save energy and wear and tear, therefore extending the longevity of their connected appliances.7 Some key features include:
If you already own an LG product, you can get started in a few simple steps:
The ThinQ is available for both iOS and Android mobile devices on your phone’s App Store. You can also scan this QR code to download directly from LG.com.1
Please note that the LG ThinQ app supports 2.4GHz Wi-Fi so when you try to connect to a new network, make sure 5G or 5GHz is not mentioned in the name.
Once downloaded, you can follow the prompts below to create your user account and open your LG ThinQ free membership account.
Sign in with LG > Create account > Agree to privacy policy > Enter personal info > Provide email and new password for your account credentials > Confirm your email address > You’re signed up!
With your LG account created, you simply need to enable Wi-Fi on each device to select and pair your appliances from within the ThinQ app. If your device was produced after January 2022, you can also use QR Quick Scan to register.
A man reading an LG book
A: Yes, LG ThinQ allows you to use third-party smart assistants for a fully in-sync smart home environment.7
A: If you’ve already checked your Wi-Fi connection and verified that you are using a 2.4GHz network, turning off your mobile data completely is a common solution.8
A: To upgrade your appliance with ThinQ UP™, start by running the ThinQ app and tapping the UP icon in the top right corner. If an upgrade is compatible with your device(s), you will see your options on the next screen.9
A: Please keep in mind, for all of LG’s AI-enabled products:
*Available features and functionalities may vary by model and country.
**Some features included in the downloaded ThinQ app may be enabled at a later time.
***To use ThinQ features, you need to install the 'LG ThinQ' app from the Google Play Store or Apple App Store on your smartphone and connect to Wi-Fi. LG ThinQ™ app is available on compatible Android 9.0 or higher, iOS 16.0 or higher smartphones. Phone and Home Wi-Fi Data connection and product registration with LG ThinQ™ required.
With a few taps on your phone screen, you can build your ideal automated smart home routine with the many AI-enabled features available in the LG ThinQ app.
1 How to set up the LG ThinQ smart app
2 Tested on model GMG860EPBE under TÜV Rheinland-verified conditions (freezer at -18°C, refrigerator at 3°C, no load, room temperature at 25°C, humidity at 55%). Available only through the LG ThinQ app; supported environments may vary.
3 The AI Saving Mode adjusts the defrost cycle and compressor speed based on the surrounding environment, which may increase internal temperature.
4 LG ThinQ UP Evolves With You
5 Smart Fill will only operate when the user manually selects the desired dispensing option (250ml, 500ml, 1000ml).
6 Voice Control is compatible with Google Home and Amazon Alex in countries where they are launched.
7 How to Upgrade with ThinQ UP
8 LG Combines AI and a Seamless Smart Home Experience in Europe
9 LG ThinQ™ features may vary by product model and country. Certain functions within the ThinQ app may become available through future updates.
10 Images are for illustration purposes only and may differ from the actual product. Available features and functionalities may vary by model and country.
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