The single most important thing I do each day is drive my team to be passionate in the pursuit of pleasing our customers, by doing what is right. The customer’s voice is something that is incredibly important to us, a source of learning, and our lifeline to insight into what products and services we must create to improve our customers’ lives. By listening to your feedback, we commit our operation to the necessity of change.
After all, actions speak louder than words.
I assure you that, by listening to your comments, I will act accordingly and direct my team to do what is right, making changes to our operation if necessary, to ensure that you and other customers will continue to benefit from the feedback given.
Please use the form below to send me your comments and we will endeavour to contact you as soon as possible.
Thank you again for your honest feedback and for continuing to choose LG Electronics.
President & CEO
LG Electronics UK and Ireland