Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

[LG TV] How to troubleshoot a Magic Remote control

Troubleshooting


Check before you start.


These can be the reasons your remote control isn't working.

1. Low battery: replace the batteries in the remote control.

2. Obstacles in front of the TV: Remove all the obstacles in front of the TV that cover the receiver. The receiver is located at the bottom right corner or in the middle.

3. Intense light sources: An intense light source can obscure the infrared reader (e.g. brignt sunlight). Try moving the TV to another place.


                                                                                                                                                                                                                                                


   Registering the remote control.

 

These can Un-register your remote control first.


Disconnect the 'Remote registeration' by pressing and holding the 'Back button' and the 'Home button' together for 5 seconds.

Then remove your fingers from the buttons and press the 'OK button'.




   A notification will appear on top right: 'Remote registeration is disconnected'. Please press the [OK(wheel)] button to register.



 

   When you press the 'OK' button, 'Registering New remote' notification will appear.

Follwed by this, you will get another notification 'Magic remote control has been successfully registered'.


*Required question