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My vacuum cleaner cable is retracting automatically, why?

Troubleshooting

Symptom:

 

When unreeling the power cable from the vacuum cleaner the cable retracts immediately without the cable retract button being pressed.

 

Issue:

 

The brake that prevents the cable from retracting automatically may be mis-aligned.

 

Solution:

 

Unreel the power cord to its full extext, this should reset the brake and allow normal operation again.


If the problem persists, please contact the service center.

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