AMD FreeSync may be missing or not work if your device is not connected by HDMI, the TV is not set to Game Optimizer picture mode, or your TV/graphics card does not support the feature.
Connect via HDMI, switch to Game Optimizer, then turn AMD FreeSync on in the Game Optimizer settings.
If flicker occurs, adjust the FreeSync range setting if your model provides that option.
FreeSync/VRR may be unavailable, disabled, or appear to do nothing when the TV is not in Game Optimizer picture mode.
It can also fail if the source device is not connected via HDMI, or if either the TV model or the graphics card does not support FreeSync/VRR.
In some gaming setups, flicker can occur depending on the selected FreeSync range.
AMD FreeSync is available only when the TV picture mode is set to Game Optimizer.
If you are using another picture mode, the FreeSync option may be disabled or hidden.
AMD FreeSync requires an HDMI connection.
If the device is connected through a non-HDMI method, the feature will not turn on.
Support depends on both the LG TV model and the connected graphics card.
If either device does not support FreeSync/VRR, the option may not be available.
Some models offer range options such as High (90–120 Hz) and Wide (48–120 Hz).
If flicker occurs in a specific game or setup, switching from Wide to High may reduce flicker.
Confirm your source device is connected by HDMI and switch the TV picture mode to Game Optimizer.
Then open the AMD FreeSync setting and turn it on if the option is available.
If flicker appears after enabling it, change the FreeSync range setting if your model supports that adjustment.
Connect your PC or console to the TV using an HDMI cable.
AMD FreeSync will not work over non-HDMI connections.
Set the TV picture mode to Game Optimizer.
If the TV is not in Game Optimizer mode, the AMD FreeSync option may be hidden or disabled.
Open the AMD FreeSync menu and set it to On if your TV model and connected graphics card support it.
If the option is missing, confirm both the TV and the source device support FreeSync/VRR.
If your model provides a FreeSync range option and you notice flicker, change the setting from Wide to High.
Flicker can vary by game and hardware combination.
It can also occur if the TV is not set to Game Optimizer picture mode.
If your LG TV model or graphics card does not support AMD FreeSync/VRR, the option may not appear.
Flicker can vary by game and hardware combination.
If the steps above did not resolve your issue, please visit the LG Electronics Support website. You can chat with our virtual assistant or schedule a service repair for further assistance.
※ Please note that service fees may apply for engineer visits if your product is out of warranty.
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