Before relocating or installing your LG TV, confirm the TV dimensions, check that the installation space meets clearance requirements, and measure the full moving route (including doors, elevators, and stairs) to ensure the TV and its box can be moved safely.
If the TV size, required clearances, or the moving route are not measured ahead of time, the TV (or its packaging) may not fit through entryways or may be installed too close to walls or ceilings. Improper lifting or handling can also damage the screen or cabinet during relocation.
Door frames, elevators, hallways, and stair corners may be narrower than expected. Measure the full route before moving the TV, including tight turns and corner clearance.
If the TV is installed too close to walls, ceilings, or floors, ventilation and safe placement may be affected. Confirm the required spacing for stand or wall-mounted installation before setup.
Using sharp tools carelessly, lifting by the screen area, or pressing the panel while carrying can cause damage. Always lift from the frame and support the bottom.
Check the exact dimensions of your desired LG TV model on the LG Electronics website.
Also consider that the packaging box dimensions can differ from the TV dimensions, and the box is often larger.
If you are unsure about feasibility, consult a professional installer or relocation specialist before moving the TV.
For a stand installation, ensure at least 10 cm (3.93 inches) of space between the TV and the ceiling and side walls.
Confirm the stand surface is flat, stable, and wide enough to support the TV safely.
For a wall-mounted installation, ensure at least 10 cm (3.93 inches) of space between the TV and the ceiling, floor, and side walls.
If wall mounting is difficult due to wall material, studs, or space constraints, consult a qualified installer.
Measure every point along the route into your home, including:
- Building entrance and unit door width/height (measure at the door frame)
- Elevator interior width/depth/height and door opening width
- Hallway width and any tight turns
- Stairway width, ceiling height, and corner turning space
For safe movement, plan for 5 cm to 10 cm (1.9 inches to 3.9 inches) of clearance between the TV packaging box and the moving route.
When opening the box, avoid cutting too deep with a knife or cutter.
To lift the TV safely, hold the protective film on both sides while supporting the bottom of the TV with your other hand.
When moving the TV, do not press the screen panel with your fingers.
When assembling the stand, lay the TV down on a flat surface and confirm there are no objects underneath that could scratch or impact the screen.
If the steps above did not resolve your issue, please visit the LG Electronics Support website. You can chat with our virtual assistant or schedule a service repair for further assistance.
※ Please note that service fees may apply for engineer visits if your product is out of warranty.
Your email has been successfully registered.
The restocking notification has already been updated.
Add items to your MY LG wishlist
OTP authentication failed. Please verify your mobile number to use for mobile OTP login.
Split your purchase into equal monthly payments*
* Subject to credit approval
Choose PayPal at checkout and select PayPal Credit.
Representative Example: Assumed Credit Limit £1200 - Purchase Rate 23.9% p.a. (variable) - Representative 23.9% APR (variable).
PayPal Credit is a regulated credit agreement.
LG Electronics U.K. Ltd acts as a credit broker, not a lender.
Borrowing more than you can afford or missing payments may negatively impact your financial position and your ability to obtain credit.
If you fail to make repayments or in certain other circumstances, PayPal may remove your offer, and any outstanding amount will be charged at your standard variable rate.
View full Terms & Conditions and FAQs for PayPal Credit here
