We use cookies, including cookies from third parties, to enhance your user experience and the effectiveness of our marketing activities. These cookies are performance, analytics and advertising cookies, please see our Privacy and Cookie policy for further information. If you agree to all of our cookies select “Accept all” or select “Cookie Settings” to see which cookies we use and choose which ones you would like to accept.
Causes and Symptoms
- The [Pause / Add Item] button is being pressed.
- [Soak] is selected as the washing course.
Try this
Is the [Pause] button being pressed?
➔ If there is no abnormality in water supply, but the tub does not spin, check if the [Pause / Add Item] button is being pressed.
Is the selected course the [Soak] course?
➔ Select [Spin (cycle)] or [Rinse + Spin] and operate the washing machine again.
When a particular course is selected such that [Soak] is selected or only [Washing] is selected, the washing machine stops without draining water after that particular operation.
Does the problem persist after checking the washing course selection and the button being pressed?
➔ The product should be checked by a professional service technician. Request an in-house service.
This guide was created for all models, so the images or content may be different from your product.