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10 year extended warranty on direct drive motor - this extended parts warranty is applicable on specific parts only. The consumer will be charged for labour after the product warranty has expired
During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent
to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts
that are equivalent to new in performance and reliability.
If the appliance is being used in a commercial environment then the LG manufacturers warranty (parts & labour) will be limited to a period of 12 months.
Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
My washing machine is displaying the OE error. How do I clean the drain pump? Cause The 'OE' error essentially means the water is not draining fromthe washing machine.As your washing machine cannot drain if the filter of drain pump is clog...
Check before you continue.Check if there's any problem with the water supply.Dispenser draw may be clogged, try cleaning the dispenser. If the water supply is normal but the fabric softener is not being dispensed,dispenser draw may be clog...
CL codeCL is not an error code. It is an indicartor that the child lock feature is setactive. When the child lock feature is active, the control panel will be disabled andsettings cannot be adjusted. How to resolve the issue: 1. Locate the...
Check before you start.Power on your LG washing machine / dryer and select the 'Dryer' option. There are usually 4 different drying modes. (Options may vary depending on theModel) Using the dryer function. ▶ Normal (): Normal drying modeFa...
Do you hear vibrating, thumping, clicking or whirring sound during spin cycle? This can be the reason ● Unbalanced laundry load ● Clogged / blocked drainfilter or buildups inside the tub ● Drain / Supply hose istoo long. ● Shelves or cabin...
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.