Help Library

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  • Document Contents
    Troubleshooting
    How can I output the audio from a Bluetooth-enabled TV?
    How can I output the audio from a Bluetooth-enabled TV? How to setupSmart audio receives audio from other Bluetooth enabled devices throughBluetooth. Likewise, smart audio will output TV audio if it’s Bluetooth enabled.▶ Refer to the TV’s u...
  • Document Contents
    Troubleshooting
    Speaker won’t connect to a Wi-Fi network. What should I do?
    Speaker won’t connect to a Wi-Fi network. What should I do? Symptom - Cannot connect to a Wi-Fi network - Applicable model: NP8340, NP8540, NP8740, NP8350, LAS650M,LAS750M, LAS950M Checkpoint■ Check the SSID and password of your router. How...
  • Document Contents
    Troubleshooting
    It seems that my networking device is not compatible with the smart audio. What should I do?
    It seems that my networking device is not compatible with the smart audio. Whatshould I do?
  • Document Contents
    Troubleshooting
    Can I record sound and store it in a USB?
    ExplanationYes, you can. Follow the simple instructions below:1. Connect the USB storage to the terminal on the product. 2. Push FUNCTION button and select the song you want to record. 3. Press Record button to start recording.4. To stop r...
  • Document Contents
    Troubleshooting
    I can not control the volume on my Music Flow App, any ideas?
    ■ Symptom When the app is on in the background, (device is locked, or home screen ison) volume cannot be controlled.■ Checkpoint Check if the product is android or iOS device.■ Troubleshooting When app is on the background (device is locked...
  • Document Contents
    Troubleshooting
    How do I activate Group Play?
    How do I activate Group Play? How to setup※ How to initiate the Group Play modeYou can designate speakers connected to the Music Flow Player application as agroup and listen to the same song with multiple speakers.1. Select [Connected Speak...
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