Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

[Robot Cleaner] Noisey floor brush OR Voice message “Please check the floor brush” sounds

Troubleshooting

 

Noisey floor brush and error sound.

 

Symptom

 

*Voice message “Please check the floor brush” sounds.

*Floor brush is noisey / not cleaning effectively.

 

Reason

 

Noise or error can occur when foreign materials are on the brush.

 

How to fix

 

 

 

 

1.Turn the Main Power Switch OFF before starting the clean. Remove the dust bin. Put the Robot Cleaner upside down on a soft cloth.

2.After checking for foreign materials, press down the Fixing Hook and pull it up to separate the brush Cover.

3.By using a cleaning tool, clear hairs and other debris and foreign materials on the Brush and from the 2 smaller jockey wheels.

4.Push the Brush all the way into the yellow protrusion.

5.While pushing the Brush, lift the white protrusion part up to separate it from the main unit.

6.Carefully clean the Brush with a vacuum cleaner or scissors.

7.Fit the Fixing Hook (rectangular shape) on the side of the Brush into the slots, with the colors matching.

8.While pushing the Brush to the arrow direction, fit the Fixing Hook (rectangular shape) on the opposite side into the slot.

9.Press down and close the Cover until a 'crack' soundis heard from both sides of Fixing Hook.

*** Be careful not to trap the side brush bristles under the cover when closing it.

 

 

 

 

 

 

 

 

 

*Required question