If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
No video, only audio SymptomIt may take some tome for OLED, LED, LCD, PDP products to show the picture afterthey are turned on.How to fixCheck if LG logo appears on the screen normally after turning on the power.If you use a set-top box, ch...
Remote control is not working. How to fix1. Switch on at the bottom of the product.- If you turned off TV with power switch, you can’t turn it on with remotecontrol.- The location of AC power switch may vary by model or may not exist.2. Che...
How can I connect an earphone and TV to hear TV audio through the earphone?SymptomsDo you want to use an earphone?How to fix1. Check if there are 3.5m stereo (audio) and monitor audio output jacks.If there are not, the model does not provid...
Video plays but no caption.SymptomCaption doesn’t appear when watching video through USB.How to fix1. Check if the video file and its caption file are in the same folder.2. Check if they have the same file name.eg.) Video file : LGTV.AVI Ca...