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Why aren't the shared files not found in the folder sometimes?

Troubleshooting

Why aren't the shared files not found in the folder sometimes?

checkpoint  Checkpoint

           Please check if a server and speaker are connected to the same router and if audio file formats are supported by your speaker.

              Formats : mp3, wma, flac, m4a, aac, ogg, wav

             Sampling frequency : 32-48kHz (mp3, wma), 192kHz (flac), 24bit

             DRM applied file cannot be played.

function explanation  Function explanation

Theres no limit on the number of files per folder, normal service might not be provided depending on the server you are using.

1. Check if the sharing settings was adjusted properly on the PC software.

2. Turn off the PC Software and try again.

Depending on the PC software you are using, shareable file formats may differ. (Please refer to the PC software users manual.)

It is recommended to use a PC Software provided on our website.

Supported file formats may differ depending on the PCs operating system.

    - Windows : mp3, wma, flac, aac, ogg, wav, m4a

    - Mac : mp3, flac, aac, ogg, wav, m4a

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