Most Bluetooth connection issues happen when the earbuds are not in pairing mode, are already connected to another device, or the TV’s Bluetooth device list needs to be refreshed.
If your earbuds are already connected to a smartphone or another Bluetooth source, the LG TV may not find them during the search.
If pairing mode is not active, the earbuds may not appear in the TV’s available device list.
If the TV searched before the earbuds entered pairing mode, the list may not update until you run the search again.
Setting: Settings > All Settings> Sound > Sound Out > Use Wireless Speaker
1) Put your earbuds into pairing mode (refer to the earbud manufacturer’s instructions).
2) On the LG TV remote, press Settings and open All Settings if needed.
3) Select Sound, then select Sound Out.
4) Select Bluetooth (or open the Bluetooth Device List if shown).
5) Wait for the TV to search, then select your earbuds from the list to pair.
6) If your earbuds do not appear, run the on-screen Search,Refresh again and confirm the earbuds are still in pairing mode.
1) On your smartphone (or other device), temporarily turn off Bluetooth or disconnect the earbuds.
2) Return to the TV’s Bluetooth device list.
3) Select Search,Refresh on the TV screen, then select your earbuds when they appear.
If the steps above did not resolve your issue, please visit the LG Electronics Support website. You can chat with our virtual assistant or schedule a service repair for further assistance.
※ Please note that service fees may apply for engineer visits if your product is out of warranty.
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