An IE (Water Inlet Error) code appears on the display when water is not flowing into the washer properly.
If your water supply valve is closed, turn it counterclockwise until it is fully open.
Make sure your cold water hose (blue) and hot water hose (orange or red) are connected to the correct valves.
Straighten any pinched or kinked inlet hoses. If the water supply valve or inlet hose is frozen, wrap it in a warm towel (122–140°F / 50–60°C) to thaw it out.
Use pliers to pull out the inlet filter, and scrub away any debris with a toothbrush.
Make sure the end of your drain hose is not submerged in water. A submerged hose can prevent proper draining or cause water to flow back into the washer.
If the drain hose has popped out of its holder, snap it firmly back into place.
If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.
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This guide is based on standard models. The settings menu may vary by model.
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