If the picture or sound quality has changed unexpectedly, you can restore the LG TV’s settings to their defaults from the Settings menu. This helps remove unintended adjustments and returns the TV to a known baseline.
Picture and sound settings may change due to accidental remote input, changes to a Picture Sound Mode, or settings applied by an app or external device. Resetting the relevant category can help if you want to return to default settings.
Buttons such as Quick Settings or the Wheel (OK) can open menus where picture or sound options are adjusted unintentionally.
Switching Picture Mode or Sound Mode, changing inputs, or using certain apps can result in different processing settings being applied.
Setting: All Settings > Picture > advanced Settings > Reset
1) Press the Settings button on the remote control.
2) Select All Settings.
3) Open Picture.
4) Select Advanced Settings, then press Reset Screen.
Setting: Settings > All Settings > Sound > advanced Settings > Reset
1) Press the Settings button on the remote control.
2) Select All Settings.
3) Open Sound.
4) Select Advanced Settings, then press Reset Screen.
If you are using a Magic Remote and the pointer is not visible, shake the remote left and right to make the pointer appear. If it still does not appear, re-register the Magic Remote by pointing it at the TV and pressing Wheel (OK).
If the steps above did not resolve your issue, please visit the LG Electronics Support website. You can chat with our virtual assistant or schedule a service repair for further assistance.
※ Please note that service fees may apply for engineer visits if your product is out of warranty.
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