If you notice small dots on your LG TV screen, they are often caused by inactive pixels. In most cases, this is a normal characteristic of display panels and does not affect overall performance or reliability.
A TV screen is made up of millions of pixels. In rare cases, a very small number of pixels may not operate normally and can appear as tiny bright or dark dots. This can occur across all display devices and typically does not impact product performance or reliability.
Your LG TV panel contains approximately two million to six million pixels, depending on the model and resolution.
In some cases, about 1 pixel per million (1 PPM) may appear as a fine dot.
These dots are usually inactive pixels (for example, a bright pixel or a dead pixel) and generally do not affect performance or reliability.
Very small panel irregularities can occur during manufacturing and may appear as fine dot-like defects.
This is a common characteristic across display devices worldwide.
This guide is written for multiple models, so the appearance and examples may differ from your product.
Press the Settings button on the remote to open the TV menu.
If the dots are visible on the menu or Home screen, they are likely related to the panel rather than a specific app or external device.
Test several types of content (live TV, streaming apps, and an HDMI device if available).
If the dots appear only on one source, the issue may be caused by the connected device, cable, or the content itself.
If the dots appear on every source and on TV menus, the dots are likely inactive pixels.
Contact LG Support if the dots increase over time, form clusters, change color, or are accompanied by other symptoms such as lines, flickering, or a partial image loss.
Be ready to share a photo of the screen and confirm whether the dots appear on the TV menu screen.
If the steps above did not resolve your issue, please visit the LG Electronics Support website. You can chat with our virtual assistant or schedule a service repair for further assistance.
※ Please note that service fees may apply for engineer visits if your product is out of warranty.
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