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You can quickly find your LG TV model number in a pop-up window by pressing the Settings button (gear icon) or the Mute button on the remote three times.
Find Your TV Model Number Using the TV Remote
Case 1. Use a Remote Control Shortcut
- Press the Settings button (gear icon) or the Mute button on the TV remote three times.
- Find the model number in the pop-up window that appears on the right side or in the center of the screen.
Case 2. Use Chatbot on TVs with webOS 24 or Later
On the TV remote, press the Settings button (gear icon) or the Mute button three times.
- On TVs released in 2024 or later with webOS 24 or later, you can use Chatbot in the Quick Settings menu to find the model number and other TV information.
- Press the Settings button on the remote. In the Quick Settings menu, select the Chatbot icon.
- In the Chatbot window, select Device Information to view the model number and other device details.
Case 3. Find the Model Number in the TV Settings
- TVs released in 2023 or later (webOS 23 or later): Press the Settings button on the remote, then select All Settings, Support, and TV Information in order.
- TVs released from 2021 through 2022 (webOS 6.0 through webOS 22): Press the Settings button on the remote, then select All Settings, General, Devices, TV Management, and TV Information in order.
- TVs released in 2020 (webOS 5.0): Press the Settings button on the remote, then select All Settings, Support, and TV Information in order.
- TVs released in 2019 or earlier (webOS 4.5 or earlier): Press the Settings button on the remote, then select All Settings, General, Support, and TV Information in order.
Frequently Asked Questions
- Q. What Is a TV Serial Number?
- A. The model number identifies the TV model. The serial number is a unique identifier assigned to each TV. Each TV has a different serial number, even if it has the same model number as another TV. The serial number may be used to confirm the manufacturing date, or request service.
Move left or right to check the contents.
This guide is based on standard models. The settings menu may vary by model.