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How Can I Find My LG Model and Serial Number

Operation
Find My LG Model & Serial Number

Note: The model and/or serial number may be found in the following locations

    • Bluetooth Headsets & Headphones
      bluetooth headsets and headphones

      On left side of headset, underneath


    • Cell Phones
      cellphones

      If your phone has removable battery.

      There is an information label underneath the battery.

      If your phone has non-removable battery, the information is on the SIM tray or on a label on the back of the phone.

      Note: For Android phones: Press Menu, then Settings, then About Phone, and then Status. Your IMEI/ESN and Model Number will display on the resulting screen.



    • Tablets
      tablets

      If Your Phone has removable battery. There is an information label underneath the battery.

      If Your Phone has non-removable battery, the information is on the SIM tray or on a label on the back of the phone.

      Note: Press Menu, then Settings, then About Phone, and then Status. Your IMEI/ESN and Model Number will display on the resulting screen.


    • Smart Watches
      smart watches

      Back of the watch.

      Go to Menu > Settings > Scroll to bottom > About > Model number listed

  • Note: QR Scanning may also be used to share appliances with other ThinQ members by adding them to your home

    • Home Audio
      home audio

      Sound Bars, Sound Plates, and Home Theater Systems > under the main unit.


    • TVs
      tvs

      On the back of the unit.

      Additionally, with the TV turned on, press the mute button 3 times in a row and the model information will be displayed.

      Older Models press the 'Home' button > Select Settings (or Setup) > Select Support Menu > Highlight 'Product/Service Info' > Press OK button.”


    • Home Video
      home video

      DVD or Blu-Ray Player or Projector: under or behind the unit.

    Backlight: Controls the level of screen brightness by adjusting the back light. The closer to 100 the brighter. For those who have their TV in a dark room or basement, this setting won’t need to be terribly high. For those in brighter rooms, more backlight intensity will be desired. Try to avoid making this adjustment while sun is shining directly on the screen, as this will result in an unnaturally high setting. Instead, make your adjustments when room light is at its average for when you watch, and pick a program or movie scene with a lot of white in it, a daylight scene on a snow-covered mountain, for example. If after watching the scene for 10 minutes you begin to squint, the backlight is too strong. Reduce the backlight and repeat until you are happy.

    • Decrease the Backlight to reduce energy consumption and to reduce eyestrain.

    • Depending on the Energy Saving (Auto / Maximum), you may not be able to adjust the Backlight.

      In this case, navigate to Settings > More > Picture > Energy Saving and set Energy Saving to OFF or Minimum.

    • Dryers

      On a silver label on the front panel behind the door. To see it, open the door and look on the part of the panel that is just around the opening to the drum. It is usually located at the top.

    • Dishwasher
      kitchen

      On the right side of the door, when opened.


    • Refrigerators
      refrigerator

      Open the refrigerator door and look on the inside, right wall.


    • Cooking Appliances


    • Microwave: On the cabinet behind the door.

    • Dryers

      dryers

      On a silver label on the front panel behind the door.

      To see it, open the door and look on the part of the panel that is just around the opening to the drum. It is usually located at the top.


    • Washer laundry
    • Front Load: On a silver label on the front panel behind the door.

      To see it, open the door and look on the part of the panel that is just around the opening to the drum. It is usually located at the top.

      Top Load: On a silver label on the back toward the top. To see it, the unit will have to be moved out of its location.

    • Computers

    • Consumer Monitors


      consumer monitors

      The model and serial number will be on the back of the unit.


    • Burners and Drivers

      burners and drivers

      The model and serial numbers will be located under the unit.


    • IT Monitor

      IT Monitors

      The model and serial number will be on the back of the unit.

    • Healthcare TV's


      healthcare tvs

      The model and serial number will be on the back of the unit.


    • Commercial OLED

      commercial OLED

      The model and serial number will be on the back of the unit.


    • Outdoor Displays

      outdoor displays

      The model and serial number will be on the back of the unit.

    • Video Walls

      video walls

      The model and serial number will be on the back of the unit.


    • Digital Signage

      video walls

      The model and serial number will be on the back of the unit.


    • Commercial TVs

      commercial tvs

      The model and serial number will be on the back of the unit.


    • Hospitality TVs

      hospitality tvs

      The model and serial number will be on the back of the unit.

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