HELPFUL HINTS
LG washing machine and dryer installed side-by-side in a built-in cabinet setup, shown in a modern laundry room.
Whether your LG washing machine is showing an error code, stuck mid-cycle, or simply not responding, a reset might be the solution. This guide walks you through when and how to reset your washer, and what to do if it doesn’t work.
You may need to reset your LG washing machine in the following situations:
✓ Power failure or blackout
✓ Unbalanced load detection
✓ Sensor or software glitches
✓ Control panel not responding
Resetting can help restore normal operation without needing a service call.
Avoid resetting your washer if:
✓ An error code is displayed (e.g., AE,dE,CE) — these indicate specific issues that need troubleshooting
✓ The washer is physically damaged or leaking
✓ You suspect a maintenance issue like clogged filters or dirty
Follow these steps to reset most LG washers:
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
If the door fail to open:
1. Ensure the cycle is complete and the washer is powered off.
2. Wait a few minutes — some models delay unlocking for safety.
3. If still locked, unplug the washer and wait 5 minutes.
4. Try opening the door again.
If the issue persists, check for error codes or contact support.
If the control panel is frozen:
1. Power off the washer.
2. Unplug it for 1–2 minutes.
3. Plug it back in and restart.
For touchscreen models, ensure the panel is clean and dry.
LG washing machine control panel with a hand turning the cycle selector knob, showing various wash program.
If your washer still isn’t working, start by cleaning the filter and drum. If the issue continues, check the error code in the LG Support and follow the recommended steps. When in doubt or if the problem persists, contact LG Customer Support for further assistance.
A reset can quickly resolve common issues like power interruptions, unbalanced loads, or temporary sensor glitches.It often restores full functionality without needing a service visit, helping you save time and keep laundry on schedule.
If you see error codes such as A, dE, CE, or if the washer is leaking or physically damaged,a reset should not be attempted. These cases require proper troubleshooting to avoid further issues.
Check the error codes, clean the filter/drum, and follow LG’s troubleshooting guides.Still not working? Visit LG Customer Support for the most accurate assistance.
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