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澄清聲明：有關假冒本公司進行產品維修、更換及上門檢查的詐騙電話

11/03/2025
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我們最近注意到不明來電號碼冒充本公司即LG電子香港撥打詐騙電話，訛稱客戶的LG產品需要立即維修、更換 及/或 要求上門檢查,  這些電話內容均為捏造、虛構及假冒，本公司與此類來電並沒有任何關聯。我們在此澄清，這些電話並非由本公司指示/授權，我們將採取我們認為合適的必要措施來保護客戶和公眾的利益。

 

請注意以下事項:

1.   我們絕不會透過電話要求客戶提供任何信用卡資料或類似資料。

2.   如果您接到任何聲稱與LG有關的可疑電話(特別是涉及金錢交易的)，請先撥打我們的客戶服務熱線電話(3543 7777)查詢此類電話的真實性。

 

我們謹此提醒所有客戶/公眾提高警惕，切勿向可疑來電者透露任何個人資料及產品詳情。如有任何關於LG產品的諮詢/疑問，請透過以下官方渠道直接聯絡我們的客戶服務：

LG官方網址：https://www.lg.com/hk/support/contact-us/

LG 客戶服務熱線：3543 7777

LG 官方WhatsApp：5326 6330

 

感謝您對LG的關注與持續的信任。

 

LG電子香港

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