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關於近日懷疑冒認LG詐騙電話通知

11/04/2025
列印
複製連結

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LG一直非常重視每一位客戶的個人資料安全與私隱。近日，我們的客戶服務熱線收到客戶反映，曾接獲冒充 LG 職員的可疑電話，訛稱 LG 產品需要「即時維修」、「更換」或「上門檢查」。

 

有關電話內容均為虛構及假冒，本公司與此類來電並無任何關聯，亦從未授權或指示任何第三方作出此類聯絡。

 

我們正就事件在調查，為保障個人資料安全，我們建議客戶盡快更改 LG 網站登入密碼，以加強個人資料保障。

 

同時，我們想再次重申：

  • LG 客戶服務中心 不會透過電話索取個人或信用卡資料；
  • 我們 不會要求客人在電話中進行「即時轉賬」；

 

如您懷疑接獲假冒來電或發現可疑情況，歡迎透過以下官方渠道與我們的客戶服務團隊聯絡，我們會盡快協助跟進：

 

我們明白事件可能令您感到擔憂， LG 電子香港將持續完善系統安全，並繼續為您帶來安心可靠的產品與服務體驗。

 

感謝您一如既往的支持與信任。

 

誠摯問候，
LG 電子香港

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