Glass Tray Issues) Broke During Operation
Symptom
Glass Tray Issues
Cause
Broke During Operation
How to fix
Was popcorn being cooked directly on glass tray?
It is necessary for popcorn to be placed on a plate when cooked, instead of directly on the glass tray. This is because of the oil and butter, which heats up to such a high temperature. Placing popcorn on a plate when cooking will disperse the heat so that it does not cause any damage.
Was frozen entrée cooked directly on glass tray?
It is necessary for frozen entrees to be placed on a plate when cooked, instead of directly on the glass tray. This will help the heat from the food to be dispersed more effectively so that it does not cause any damage.
Was the tray cracked?
If the tray was cracked, it could have caused this to occur. It is required that the tray be replaced immediately and the unit not operated until this is done.
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