Help Library

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  • Document Contents
    Troubleshooting
    Remote control is not working.
    Remote control is not working. How to fix1. Switch on at the bottom of the product.- If you turned off TV with power switch, you can’t turn it on with remotecontrol.- The location of AC power switch may vary by model or may not exist.2. Che...
  • Document Contents
    Troubleshooting
    No signal message appears.
    No signal message appears.CauseYou selected wrong input mode or reception of signals is poor when receivingthrough antennaPeripherals (set-top box, DVD, bluray, game console, etc.) have problems. How to fix1. Check the input mode.※ If you a...
  • Document Contents
    Troubleshooting
    No audio
    No audioSymptomWhen there is no sound, please check if :1. the sound volume is “0”;2. it is “Mute” mode;3. the speaker is “off”. ※ Having the sound setting normal, if you still don’t hear any sound, check thevolume of set-top boxwhether it ...
  • Document Contents
    Troubleshooting
    Picture is dark and audio sounds strange.
    Picture is dark and audio sounds strange.Cause The screen can become dim and the sound can go on and off while watching TV. Things to check① Do you have the remote control(magic/general) that was given by LG when youpurchased the TV?② Do yo...
  • Document Contents
    Troubleshooting
    Video is not matched with audio.
    Video is not matched with audio.SymptomAudio and video don’t synchronize.You can adjust AV Sync. from sound menu.※ This is provided for some models only. How to fix[Settings] → [Sound] → [AV Sync. Adjust] → [On]※ The more “- “, the faster t...
  • Document Contents
    Operation
    How can I use closed caption mode?
    How can I use closed caption mode?SymptomFor analogue and digital signal, if the broadcasting station transmits captionedbroadcasting, user can use caption feature.<Common> User can customize the font size, color, etc. for[Digital caption 1...
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