Help Library

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  • Video Contents
    Installation
    How to change the water filter
    LG Refrigerator - How to change the water filter located on the side of thedoor. Click here to find out where to buy Genuine LG WaterFilter[https://www.lg.com/au/kitchen/refrigerator-filters]
  • Document Contents
    Troubleshooting
    Not Cooling - Refrigerator
    When facing a cooling issue with your refrigerator, the difference between aunit that is not cooling enough or not cooling at all can be easy to miss.-------------------------------------------------------------------------------- * Trouble...
  • Document Contents
    Troubleshooting
    Where can I find the Door Reversal Guide for my product?
    Please be aware there are No Side by Side models that can have the doorsreversed. There are a number of Top/ Bottom mount and Bar Fridges that can havedoor reversed.Due to the complexities and deferences between models it is imperitive that...
  • Document Contents
    Troubleshooting
    [Refrigerator] Ice maker not dispensing Ice
    Why the ice maker may not dispense iceReason1. If excessive water is supplied to the ice maker, ice cubes can stick to each other and cannot be dispensed due to theirphysical size.2. Freezer temperature is to warm so ice partially melts dur...
  • Document Contents
    Troubleshooting
    The Tap connector for my fridge will not fit my tap, What can i do?
    It can be found that there is a 1/2 inch cistern tap installed were the waterline for the fridge needs to be connected. The installation paperwork that comeswith the fridge references two adaptors (Image Below). Fig. J (3/4 inch adaptor)is ...
  • Document Contents
    Troubleshooting
    Demo Mode - O FF - Refrigerator
    Your LG refrigerator is equipped with a DEMO or DISPLAY MODE. This featuredisables all cooling in the refrigerator and freezer sections to conserve energywhile on display in a retail store.When DEMO MODE is activated, O FF will appear on th...
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