Help Library

Topic

  • Document Contents
    Troubleshooting
    How to fix when partial or whole image is out of focus
    How to fix when partial or whole image is out of focusSymptomThe partial or whole image is out of focus.How to fix- Adjust the focus or the position of the screen. (Refer to the productmanual)- Adjust the imagery condition or use auto-confi...
  • Document Contents
    Operation
    What to do if you feel electricity as you touch the product
    What to do if you feel electricity as you touch the product SymptomYou feel electricity when you touch the product.CauseIf it is not earthed well, you can feel electricity or get electric shock due tocurrent leakage and damage.How to fixIf ...
  • Document Contents
    Troubleshooting
    Screen shared, but image is unclear.
    Screen shared, but image is unclear.SymptomPicture is not clear when connecting with PC.CauseIt may be caused by weak signal of PC or inappropriate resolution.How to fix- Execute ‘Auto Config.’ while an stopped image is inputted through PC....
  • Document Contents
    Troubleshooting
    Guideline when the picture is dark
    Guideline when the picture is darkSymptomThe picture is dark.CauseThere may be something wrong with the settings or the product has defect. How to fixNon-Smart TVCheck if the lamp mode is ‘Standard’. (The brightness differ depending on thel...
  • Document Contents
    Operation
    Guideline when the projector becomes hot and dusty, and blows out
    Guideline when the projector becomes hot and dusty, and blows outSymptomProjector becomes hot and dusty, and blows out.CauseIf air vents are sealed and covered, it may not work properly.How to fixFirst of all, remove the power cable. To rem...
  • Document Contents
    Troubleshooting
    How to fix when color is abnormal
    How to fix when color is abnormalSymptomAbnormal in colorCause- The cable(RGB or HDMI) may be damaged or not connected properly to the beamprojector.- Depending on the setting the color may look different.How to fix1. Check the cable and it...
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