Help Library

Topic

  • Document Contents
    Troubleshooting
    Water leaks from the air conditioner. (inspection checklist)
    ■ TitleWater leaks from the air conditioner. (inspection checklist)■ Problemleakage■ SymptomLeakage during operation■ Possible Cause if water leaks from the air conditioner, refer to below inspection checklist.■ Solution or Settings▶ Inspec...
  • Document Contents
    Troubleshooting
    How to clean and replace the filter of the air conditioner
    ■ TitleHow to clean and replace the filter of the air conditioner■ ProblemCleaning/washing■ SymptomFilter replacement■ Possible CauseHow to check and maintain the condition of the filters.※Check the filters applied according to the product ...
  • Document Contents
    Troubleshooting
    Not cooling. I feel it’s not cool at all.
    ■ Title- Not cooling. I feel it’s not cool at all.■ Problem- Weak cooling■ Symptom- Not Cooling■ Possible Cause- You may feel that the air conditioner is unable to run the cooling mode orthe cooling is weak depending on the ambient environm...
  • Document Contents
    Troubleshooting
    Inspection code CH61
    ■ Title - Inspection code CH61■ Problem - Error/Display screen■ Symptom - CH 61■ Possible Cause - CH61 inspection code is activated to protect the appliance from overheatedoutdoor unit.■ Solution or Setting → Are you getting CH61 code while...
  • Video Contents
    Operation
    [Video ]LG ThinQ App (Android) - Connecting Air Conditioner
    [Video ]LG ThinQ App (Android) - Connecting Air Conditioner
  • Document Contents
    Troubleshooting
    Why does the indoor unit louver not move?
    Why does the indoor unit louver not move? Symptom Indoor unit fan (louver) does not move. Cause 1. The indoor unit louver may not open or close due to obstaclesaround the louver or its unbalance during use. 2. Airflow direction control may ...
See more