Help library: Help library: [LG webOS TV] – Supported Video Playback

[LG webOS TV] – Supported Video Playback

Operation TVs 03/29/2023

Facebook Share Twitter Share Pinterest EMAIL

Supported Video Playback File Type & Codec

Using the Media Player

Press the home button arrow_forward Run the Media Player App arrow_forward Select a device to use from the device list. arrow_forward Select the content to play.

You can select a device connected to your TV.
Displayed only when music is playing. Press the to access the Play Music screen.
Launch Search
View Type : Selects a content display mode.

Sort : Select the option to sort content

Group : If you filter your Music you can group contents into categories such as Artist and Album

Selection Play : You can select and play multiple pieces of content.

Delete : You can select and delete multiple piece of content.

User Guide : Move to the User Guide App

Quit App : Turns off the app from running in the background.
Close the app.

Note : You cannot delete files that are shared from other devices.

Note : Different settings items are available depending on the filtering or model you selected.

Note : Certain content may not be displayed on the list if the number of all content exceeds 40,000.

Supported Video File Formats

Supported File Types

Video Codecs chart
Extension	Media	Codec
.asf .wmv	Video	VC-1 Advanced Profile (WMVA excluded), VC-1 Simple and Main Profiles
.asf .wmv	Audio	WMA Standard (WMA v1/WMA Speech excluded), WMA 9 Professional
.divx .avi	Video	DivX3.11, DivX4, DivX5, DivX6, XViD (except 3 warp-point GMC), H.264/AVC, Motion Jpeg, MPEG-4
.divx .avi	Audio	MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, LPCM, ADPCM, DTS
.mp4 .m4v . mov	Video	H.264/AVC, MPEG-4, HEVC
.mp4 .m4v . mov	Audio	AAC, MPEG-1 Layer III (MP3)
.3gp .3g2	Video	H.264/AVC, MPEG-4
.3gp .3g2	Audio	AAC, AMR-NB, AMR-WB
.mkv	Video	MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC
.mkv	Audio	Dolby Digital, PCM, DTS, MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), AAC
. ts . trp . tp . mts	Video	H.264/AVC, MPEG-2, HEVC
. ts . trp . tp . mts	Audio	MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, AAC, PCM
. ts . trp . tp . mts	Video	H.264/AVC, MPEG-2, HEVC
. ts . trp . tp . mts	Audio	MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, AAC, PCM
.mpg .mpeg . dat	Video	MPEG-1, MPEG-2
.mpg .mpeg . dat	Audio	MPEG-1 Layer I, II, MPEG-1 Layer III (MP3)
.vob	Video	MPEG-1, MPEG-2
.vob	Audio	Dolby Digital, MPEG-1 Layer I, II, DVD-LPCM
. rm . rmvb	Video	RV30, RV40
. rm . rmvb	Audio	Realaudio6(cook), AAC LC, HE-AAC

Maximum Data Transfer Rate

Full HD video

H.264 1920 × 1080@60P BP/MP/HP@L4.2 Maximum 40Mbps
HEVC 1920 × 1080@60P Main/Main10@L4.1 Maximum 40Mbps

ULTRA HD video (ULTRA HD models only)

H.264 3840 × 2160@30P BP/MP/HP@L5.1 Maximum 50Mbps
HEVC 3840 × 2160@60P Main/Main10@L5.1 Maximum 60Mbps

HFR video (HFR support models only)

HEVC 3840 × 2160@120P Main/Main10@L5.2 Maximum 60Mbps

Dolby Vision video (Dolby Vision support models only)

HEVC 3840 × 2160@60P Main/Main10@L5.1 Maximum 50Mbps
HEVC 7680 × 4320@60P Main/Main10@L6.1 Maximum 100Mbps (8K models only)

8K video (8K models only)

AV1 7680 × 4320@60P
HEVC 7680 × 4320@60P Main/Main10@L6.1 Maximum 100Mbps
VVC 7680 × 4320@60P

Warning when Playing Video Files

⦿ Some subtitles created by users may not work properly.
⦿ The video and subtitle files should be placed in the same folder.For subtitles to display correctly, the video and subtitle files must have the same name.
⦿ Subtitles on an NAS (Network Attached Storage) device may not be supported depending on the manufacturer and model.
⦿ We do not support any stream that contains GMC (Global Motion Compensation)

⦿ Supports only ULTRA HD models] ULTRA HD Video: 3840 X 2160

Attention : Your ULTRA HD TV may not support HEVC encoded contents that are not officially supplied by LG. Unsupported codecs are only available after a software upgrade.

Video Codecs chart
Extension	Media	Codec
.mkv .mp4 .ts	Video	H.264/AVC, HEVC
.mkv .mp4 .ts	Audio	Dolby Digital, Dolby Digital Plus, AAC, HE-AAC

⦿ File size limit is dependent on the encoding environment.
⦿ Works only if above is a version of Windows Media Audio V7.
⦿ Does not support AAC Main Profile.
⦿ Video files created by some encoders may not be played back.
⦿ Video files in formats other than the ones specified here may not be played back.
⦿ Playback of of video files stored on the USB storage device that do not support High Speed,may not work properly
⦿ TV supports DTS audio codec when USB/HDMI video file playback offers it.
⦿ VP9 video codec may not be supported depending on the model.

Need immediate help?

Please contact us directly so that we may better assist in solving your issue or request a repair service online at In-Warranty or Out-of-Warranty service.

*Required question

Article Feedback

Not A Canadian Resident? Please click here.

1. Was this information helpful?*

Please fill out the required field.

YES NO

Need immediate help?

1-1. Overall, how satisfied were you with the usefulness of this information?*

Please fill out the required field.

1-1-1 What was it we did not get right?*

Please fill out the required field.

Instructions unclear, outdated or incomplete Troubleshot - Still not resolved - Need repair Information irrelevant to my product Video would be more helpful Broken Link(s)

2. Comments - Help us help you!
Please provide as much detail as possible (i.e. model number) and missed information so that we may get it right next time around.*

Please fill out the required field.

Characters left : 500 / 500

Minimum 40 characters

Minimum 40 characters/Maximum 500 characters

Submit

Thank you for your feedback!

LG Product Service and Support

Get your questions answered. We can help. In order to ensure we properly assist you, please have your model number and serial number ready.