Customers may voice or express concerns with respect to having to agree once more to Terms of Use (revised and updated) of Smart TV further to latest software update. Channel Plus Internet TV channel service may require to be re-enabled as well further to software update.
As of August 27th 2018, LG will be rolling out a new software update for webOS version 4.0 (2018 Smart TV models), which will entail TV software update as well as revision and update to the User Agreement. In doing so, because User Agreement will have been revised and updated to new version, the moment software update is completed and TV has automatically turned “off”, once TV reboots, customers will be prompted to agree, once again, to terms of use.
https://ca.lgappstv.com/appspc/footer/footer/moveTermsCondition.lge
When TV was first turned on after the software update, TV restarted automatically
This is to restart to TV to update Software and User Agreement for improving out Smart TV services and functions, with revisions made to the related sections of the User Agreements.
After updating TV software, customer required to agree to the changed Terms of Use. What statements have changed?
As the TV features are updated, some information related to Terms of Use been revised as well. You can find the details of the update on screen (Settings > General > User Agreements) or at lgappstv.com (Terms of Conditions at the bottom of the page). Customers can always agree or withdraw in any given time. Please feel free to contact us at https://www.lg.com/ca_en/privacy/ if any question pertaining to this matter.
After TV software update, agreeing to Terms of Use is required. Is it possible to use services without giving my consent?
All information transmitted from Smart TVs to LGE is used solely for providing and improving our interactive services. LGE does not collect any user viewing information from apps such as Netflix. The only information we do receive from them is when you run such apps (obtained information is very limited and not used commercially), to process user requested service maintenance and error resolution purposes only.
You may review the User Agreement on your TV to provide or withdraw your consent at any time. Please be advised that as per our policy, select services including the use of the apps such as Netflix may be limited should you opt not to consent to the User Agreement.
I have used the Channel Plus function, but Channel Plus IP Channels are no longer showing after the software update. (USA, Canada Only)
Customer nneds to enable the Channel Plus Service Service once again from the on-screen menu. Go to Settings > General > Channel Plus On.
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