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CL E / CH E / E CL / E CH error codes

Troubleshooting

REFRIGERATOR “CL E” / “CH E” ERROR CODE DISPLAYED ON CONTROL PANEL


Either error codes “CL E” or “CH E” appearing in the control panel display indicate there is a possible leak in the sealed system, some restriction in the refrigerant flow, a bad compressor, a defective valve or refrigerator doors have been left opened/ajar way too long.

C L E error code  

CL E or E CL error code indicates that there is a low side part refrigerant leak.

CL (Low side cycle leakage) has a high possibility of being refrigerant leakage from the evaporator. Unfortunately, there are no troubleshooting steps for this error code. The unit will require a repair service, please visit our online Request a Repair page (at the bottom of this article).

 

C H E error code  

CH E or E CH error code indicates that there is a high side part refrigerant leak.

CH (High side cycle leakage) has a high possibility of being refrigerant leakage from the condenser. Unfortunately, there are no troubleshooting steps for this error code. The unit will require a repair service, please visit our online Request a Repair page (at the bottom of this article).



CLEARING THE ERROR

  1. Open right hand side refrigerator door.
  2. Keeping door open, press BOTH refrigerator and freezer °T Adjust buttons simultaneously three (3) times in a row.

This will clear the error. However, if the error code persists in returning, the appliance will require the presence of a service technician to repair.

LG would recommend user, at this point, run a ThinQ app diagnosis of the refrigerator themselves or by contacting LG Call Information Center toll-free at 1-888-542-2623 or by e-mail REACH AN LG REPRESENTATIVE

Phone Screenshot ThinQ app menu options            Phone Screenshot Smart Diagnosis feature  

If no troubleshooting tip is provided or available to instantly resolve the issue, regrettably, the appliance will require the presence of a service technician.


Online Repair Service Request Under Warranty


Online Repair Service Request Out-Of-Warranty


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