Error Codes - Washing Machine

Troubleshooting All in One Washer Dryer Combo, Washer & Dryers, Washing Machines 01/14/2023

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An error code on the display of the washer can usually be resolved by performing a few simple troubleshooting steps.

Select your type of washer and the corresponding error code below:

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   _{Front Load Washer}

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   _{Top Load Washer}

3. 

   _{Pedestal Washer}

4. 

   _{Dryer Washer Combo}

If you have accidentally landed on this LG Help Library essay from your keyword search but the error code you seek information about is NOT a laundry washing machine, kindly consult most appropriate product’s error code dedicated article listed below:

Laundry Dryer

Dishwasher

Refrigerator

Room Air Conditioner

 

Watch this video to learn about LG Front Load Washer - Understanding Error Codes..

Select the error code on your display:

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18. Time Does Not Advance
19. Buttons Do Not Respond

SUD Error Code

If the washing machine detects too many suds, it displays this error code and adds a suds reducing cycle. This adds about 2 hours to the cycle time. If too many suds are detected during spinning, the washing machine stops to help prevent leaking.

Recommended solution: Do not add more than the manufacturer's recommended amount of detergent. Reduce the amount of detergent used until there is no more sudsing. For more information, visit our Detergent and Additives Usage article.

CE Error Code

The CE error code indicates that there has been an over-current in the electrical circuit of the motor. It is caused by a short circuit, loose connection, ground fault or power surge.

To fix this:

1. Unplug the washer for 10 seconds.

2. Plug the washer back in and attempt to run a cycle.

If the CE error code persists, close the water tap; and unplug the washer. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

cD Error Code

Cd is not an error code, but an indicator that the drying cycle is completed, it actually means "cool down" when displayed on the multi display.

• Cool down is set automatically when the drying cycle is completed.

• When clothes are not removed promptly when the drying cycle ends, wrinkles can form. The cool down feature periodically tumbles, re-arranges and fluffs the load to avoid wrinkles formation up to 4 hours.

• The message will continue to display until the clothes are removed, or the START/PAUSE button is pressed.

CL Error Code

CL is not an error code, but an indicator that the child lock feature is active. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted.

• To activate or de-activate child lock, press and hold the child lock button for 3 seconds.

Note: The position of the child lock button will vary depending on the model of your machine.

dE Error Code

A dE error code means the washer is unable to lock it's door. This might be caused when:

• The door is not closed completely.

• The door is misaligned.

• A defective door latch is in place.

To fix this:

1. Press POWER, and turn the machine OFF.

2. Unplug the machine.

Note: If you cannot unplug the washer, power the washer OFF, and trip the circuit breaker.

3. With the power being disabled, press and hold the START/PAUSE button for 5 seconds.

4. Plug the washer back in.

5. Power the unit back ON.

6. Press-in on the door firmly.

7. Select any cycle, and press START/PAUSE.

To prevent future occurrence of the dE error:

• The drum can be fully loaded, but make sure that it is not tightly packed; this can force the door out of alignment.

• Avoid putting weight on or pushing down on the door while it's opened. By putting much strain on the door hinge can cause a misalignment.

• Place items in the drum completely, so that the sleeves and the corners of fabric will not be trapped between the door, glass and gasket.

dE1 Error Code

The dE1 error code indicates that the washer's door is open and not locked. The error may look like dE1, del or dEL on your unit's display.

To fix this:

1. Unplug the washer for 10 seconds.

2. Plug the washer back in, ensure that the door is completely closed, and restart the cycle.

If the dE1 error code persists, close the water taps; and unplug the washer. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

dE2 Error Code

The dE2 error code indicates that the washer door is closed, but not locking.

1. Unplug the washer for 10 seconds.

2. Plug the washer back in to ensure that the door is perfectly closed, and restart the cycle.

If the dE2 error code persists, close the water taps, and unplug the washer. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

FE Error Code

The FE error code indicates that the washer is overfilling. This is usually the result of faulty water valve.

To fix this:

1. Close both water taps.

2. In order to drain out any trapped water, power the washer back on, and press the spin speed button until no spin is selected, and press the START/PAUSE button.

3. Once the washer has drained, restart the washing cycle.

If the FE error code persists, the unit will require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

PE Error Code

The PE error code indicates that the water level sensor is malfunctional.

To fix this:

1. Unplug the washer for 10 seconds.

2. Plug the washer back in, and restart the cycle again.

If the PE error code persists, the unit will require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

PF Error Code

The PF error code indicates a power failure. This may occur if the power supply to the washer is interrupted during a cycle from power outage.

To fix this:

1. Simply restart the washing cycle process.

tE Error Code

The tE error code indicates a heating error, usually caused by faulty thermistor.

To fix this:

1. Unplug the washer for 10 seconds.

2. Plug the washer back in, and press power button. Press the spin speed button until no spin is highlighted.

3. Once the washer is drained, restart the washing cycle process.

If the tE error code persists, close the water taps and unplug the washer. The unit will require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

Buttons Won't Respond

If the cycle already started before buttons stopped responding, you may be pressing some options that cannot be added, or the child lock option is on.

Unable to select certain options.

Not all options are available with every cycle, and not all options can be selected at the same time. For example, on some models steam can not be activated with water plus.

But if the unit powers on, but none of the buttons respond, the unit may require a repair service.

Child Lock

The CL message means that the child lock feature is currently engaged. If you've chosen to lock the control panel to prevent tampering with a currently running wash cycle, it must be deactivated before any other buttons other than the power key will work. Child Lock is usually turned on and off by pressing either the PRE-WASH or TUB CLEAN key for 3 seconds. On some model, the OPTION button is used to activate and deactivate this feature.

But if the keys are unresponsive and child lock is not engaged, a repair service may be required to resolve the issue. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

t CL Error Code

A t CL error means it is high time to run the tub clean cycle.

• Empty the tub, insert bleach into the detergent dispenser, and select the tub clean cycle.

• To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle.

• The reminder message reappears for a few wash cycles, then disappears until the next scheduled tub clean cycle.

UE or Ub Error Code

Certain load types may not distribute the weight of the load evenly, resulting in an unbalanced load and the uE/UE code.

1. SMALL LOADS

   • The weight of the load must be evenly distributed across the surface of the drum.
   • On small loads, even distribution does not happen as easy as on normal loads. Clothing will clump together throwing the weight of the drum off during the spin cycle.
   • Re-arrange the items in the drum, and restart the cycle.

2. SINGLE, BULKY ITEMS

   • Mixed fabric loads (such as jeans and t-shirts) can cause unbalanced rotation of the drum.
   • For example: when washing jeans and t-shirts, jeans could be on one side of the drum and t-shirts on the other.
   • Rearrange the items in the drum, and restart the cycle.

3. LARGE ITEMS

   • Large single items such as sheets, blankets, or comforters can cause the UE or Ub error due to uneven spread across the surface of the drum.
   • Rearrange the items in the drum, and restart the cycle.

UE or Ub Error Code

Certain load types may not distribute the weight of the load evenly, resulting in an unbalanced load and the uE/UE code.

1. SMALL LOADS

   • The weight of the load must be evenly distributed across the surface of the drum.
   • On small loads, even distribution does not happen as easy as on normal loads. Clothing will clump together throwing the weight of the drum off during the spin cycle.
   • Re-arrange the items in the drum, and restart the cycle.

2. SINGLE, BULKY ITEMS

   • Mixed fabric loads (such as jeans and t-shirts) can cause unbalanced rotation of the drum.
   • For example: when washing jeans and t-shirts, jeans could be on one side of the drum and t-shirts on the other.
   • Rearrange the items in the drum, and restart the cycle.

3. LARGE ITEMS

   • Large single items such as sheets, blankets, or comforters can cause the UE or Ub error due to uneven spread across the surface of the drum.
   • Rearrange the items in the drum, and restart the cycle.

Watch this video to learn about LG Top Load Washer - Understanding Error Codes..

Select the error code on your display:

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UE or Ub Error Code

The UE error code indicates an unbalanced load. This can happen when:

• The rebalancing operation was not successful.
• The load is too small.
• Heavy articles mixes with light items.

The unit will check each load for balance prior to going into the spin cycle. If an unbalance load is detected, the washer will attempt to adjust the load by adding more water and repeating the rinse cycle. This may increase the wash time.

• Open the drawer and redistribute the articles.
• If the load is too small, additional time will need to be added to help solve the unbalanced load.

CE Error Code

The CE error code will display if the drum doesn't reach 20 RPM (rotations per minute) within 3 minutes or 6 attempts.

To fix this error :

The unit requires the service of a professional technician. Unplug the unit until the repair service is completed. For your convenience, please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

CL Error Code

CL is not an error code. It is an indicator that the child lock feature is set active. When the child lock feature is active, the control panel will be disabled and settings cannot be adjusted.

To fix this:

1. Press and hold the child lock button for 3 seconds.

Note: The position of the child lock button will vary depending on the model of your machine.

D3 Error Code

D3 error code displays as a result of coupling part that is malfunctional. The unit will require a repair service, please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

DE Error Code

A dE error code means that the washer was not able to lock the drawer. This might be as a result of:

1. The dE1 error code indicates that the drawer is not closed properly.

To fix this:

1. Open and re-close the drawer as an attempt to clear the code.

2. The dE2 error code indicates that the drawer is closed, but not locked.

To fix this:

1. Turn off the washer.

2. Pull the drawer open.

3. Re-start the cycle.

4. Close the drawer firmly.

DL Error Code

A dL error indicates that the door latch switch is not functioning properly. There are possible causes that could lead to the display of this code, such as:

1. An item could be caught inside the door.

To fix this:

1. Remove items.

2. Unplug the unit for 10 seconds.

3. Plug unit back in, and try to start the cycle again.

2. The door switch is malfunctional.

3. The door latch itself has been damaged.

If the dL error code persists, the unit will require a repair service, please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

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DR Error Code

This is not an error. DR indicates that the unit has timed out, and it is automatically draining water in the unit.

This may happen in any of these two situations:

1. If the unit is paused during the cycle, and left idle for 8 minutes without resuming the cycle.

2. If the unit is powered on and left idle for 4 minutes without starting a cycle.

In both cases, DR will display to identify the action of the unit.

E6 Error Code

The E6 error indicates an error about the clutch. This error can occur when a coin or a foreign object is stuck between the pulsator and the tub.

To fix this:

1. Remove every item in the wash tub.

2. Look inside the washer to check the bottom.

3. Check the seam between the drum and the pulsator to see if items such as a coin, zipper, or paper clip is stuck there.

4. If any item is found, remove it by using a pair of pliers.

FE Error Code

The FE error indicates a fill error. The code displays when the water level gets too high. This may be caused by a faulty inlet valve, and the machine could be filled with water while it is turned off.

To fix this:

1. Turn off the water to the unit, perform a drain only or spin only cycle to drain out any excess water, then unplug the unit until repair service is completed.

If the FE error code persists, the unit will require a repair service, please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

LE Error Code

An LE error code on the washer's display indicates that the motor is locked, possibly due to heavy wash load or foreign object such as coins, pins, or clips have been caught between the wash plate and the inner basket.

To fix this:

1. Power the washer off.

2. Press the POWER button, then press the SPIN SPEED button without selecting a cycle to drain the load.

3. When the spin is complete, remove the clothes, find and remove any object caught in the wash plate.

Note: Always check pockets before washing to prevent error codes and damage to the washer or clothing.

If the unit was installed, and the packing material is not removed, it may trigger the LE error code.

To fix this:

1. Unplug the washer.

2. Remove the packing material.

3. Connect the washer to a power source.

Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

PE Error Code

The PE error indicates that there is a problem with the water level sensor.

To fix this:

The unit requires the service of a professional technician. Unplug the unit untill the repair service is completed.

Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

sUD Error Code

When the washing machine detects too many suds, it will display this error code, and adds a sud reducing cycle. This adds about two hours to the cycle time. If too many suds are detected during spinning, the washing machine will stop to help prevent leaking.

Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

t CL Error Code

A t CL error means it is high time to run the tub clean cycle.

• Empty the tub, insert bleach into the detergent dispenser, and select the tub clean cycle.

• To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle.

• The reminder message reappears for a few wash cycles, then disappears until the next scheduled tub clean cycle.

tE Error Code

A tE error is a thermistor error.

This error will require the service of a professional technician. Unplug the unit until the repair service is complete. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

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dE1 Error Code

The dE1 error code indicates that the drawer is not closed properly.

To Fix This:

• Open and reclose the drawer to attempt to clear the code.

dE2 Error Code

The dE2 error code indicates that the drawer is closed, but not locked.

If shortly after starting the cycle you hear a noise, followed by the dE2 error code, this means that the door is closed but did not lock properly.

Follow these steps to correct the issue:

1. Turn the washer off.

2. Pull the drawer open.

3. Restart the cycle

4. Close the drawer firmly.

dE3 Error Code

The dE3 error code indicates that the door did not properly close.

1. Open the drawer.
2. Verify that the film on the lid was removed. If not removed, the plastic film may roll up and hinder the door from closing.

3. Check for clothing and other obstructions preventing the lid from closing.
4. Close the lid firmly.
5. Restart the cycle.

IE Error Code

The IE error code indicates a problem with the water supply. Some causes of the IE error code are:

• Water faucets not being fully opened.
• Verify that the faucets are fully open at the source:

• Water hoses are kinked, pinched, or crushed:
• Verify that the hoses are not kinked.

• Low water pressure:
• Make sure there is appropriate water pressure and that the faucets are fully opened.
  The recommended water supply pressure must be between 14.5 psi and 80 psi (100~552 kPa). If the water supply pressure is more than 116 psi, a pressure reducing valve must be installed.

• Check that the water inlet filters are not clogged with sediments:
1. Turn the water supply off.
2. Remove the inlet hoses from the back of the washer. Ensure to have a bucket available to drain the remaining water in the hoses.
3. Using needle nose pliers, remove the filters.

4. Clean and rinse the filters if necessary.
5. Place the filters back into the unit, pushing them in.
6. Reconnect the hoses and turn the water supply back on.

OE Error Code

The OE error code indicates a draining issue. Some possible causes of the OE error code are:

Drain hose is clogged, kinked, or pinched.

To fix this:

1. Verify that there are no clogs on the drain hose.

2. Make sure the height of the drain is no more than 53" above the floor. The washer cannot push the water any higher.

• How to drain the unit:
• Select the RINSE+SPIN option on the control panel.
• Press the EXTRA RINSE button 5 times until the SPIN ONLY indicator light on the display lights up.

• When the above RINSE+SPIN method doesn't work:
• Get a shallow pan.
• Remove the drain tube from the inner left side of the door.
• Drain the unit.
• Put the drain tube back on the plug, pushing it all the way in to prevent leaks.

UE or Ub Error Code

The UE error code indicates an unbalanced load. This can happen when:

• The rebalancing operation was not successful.
• The load is too small.
• Heavy articles mixes with light items.

The unit will check each load for balance prior to going into the spin cycle. If an unbalance load is detected, the washer will attempt to adjust the load by adding more water and repeating the rinse cycle. This may increase the wash time.

• Open the drawer and redistribute the articles.
• If the load is too small, additional time will need to be added to help solve the unbalanced load.

UE or Ub Error Code

The UE error code indicates an unbalanced load. This can happen when:

• The rebalancing operation was not successful.
• The load is too small.
• Heavy articles mixes with light items.

The unit will check each load for balance prior to going into the spin cycle. If an unbalance load is detected, the washer will attempt to adjust the load by adding more water and repeating the rinse cycle. This may increase the wash time.

• Open the drawer and redistribute the articles.
• If the load is too small, additional time will need to be added to help solve the unbalanced load.

E7 Error Code

The E7 error code indicates that the stacking switch is not working properly or that the SideKick™ is not properly installed under an LG Front Load Washer or Dryer.

1. Check that the SideKick™ is properly lined up to the front load washer.
2. Verify that the Stacking Switch is sitting correctly.

tCL Error Code

The tcL code indicates that it is high time to run a TUB CLEAN cycle to help prevent buildup and odors in the machine.

How to perform tub clean cycle

1. Dilute 1/4 of bleach in 1 quart of water.
2. Pour the diluted bleach into the empty tub.
3. Close the lid.
4. Select the TUB CLEAN cycle.
5. Close the drawer.

Important tips:

• Washing machine tub cleaners can also be used. But because the unit is so small, the amount used should be less than for traditional washers.

• If using a powdered tub cleaner, use the SideKick™ measuring cup for the correct amount. If using a tablet, try not to use the entire piece.

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dHE Error Code

dHE error code is caused by a temporary dry function error.

How to resolve the error:

• Power down and unplug the washer.

• Allow the unit to rest for 10 seconds and restore power.

• Power the unit back on and restart the wash cycle.

HE Error Code

HE error is a result of a temporary heater error.

How to resolve the error:

• Power down and unplug the washer.

• Allow the unit to rest for 10 seconds and restore power.

• Power the unit back on and restart the wash cycle.

• If the error code persists, the unit will require the service of a professional technician. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

SE Error Code

SE error code are indicates a sensor error.

How to resolve the error:

• Power down and unplug the washer.

• Allow the unit to rest for 10 seconds and restore power.

• Power the unit back on and restart the wash cycle.

• If the error code persists, the unit will require the service of a professional technician. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.

cD Error Code

A CD display indicates that the combo unit is in cool down mode

This is normal. When the drying cycle is complete the "CD" message displays. On LCD models a prompt for "END OF CYCLE" displays for 9 seconds. After that time, a prompt that says "PRESS ANY BUTTON TO UNLOAD THE ITEMS" and "UNLOAD" will alternate every 3 seconds.

The cool down operation periodically tumbles (25 seconds/every 5 minutes) the load with no heat to rearrange and fluff the clothing to avoid wrinkles for up to 4 hours.

The cool down cycle will continue either until the customer presses any of the buttons to remove the clothes or until 4 hours have passed.

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