Cycle Time Does Not Change

If the cycle time on your washer is not changing, it can be a result of added options or normal operation. If you are noticing that the time is not advancing, it is important to determine which part of the cycle this occurs in.

Note If you notice that the cycle remaining time has locked itself to the same value for quite some time and changed to letters appearing in the control panel display window, what you are witnessing is an ERROR CODE being communicated to you by the appliance.
This article treats of an entirely different issue. Please skip this article and consult the more appropriate article titled: “Error Codes - Washing Machine”.

During Fill

If you are noticing that the cycle is not advancing when the unit is filling with water, it is important to make certain that the unit is filling with water. If options were added, this can cause a delay in the cycle advancing. If ‘Water Plus’ is selected, the fill time will be longer because this option is adding more water than normal to the cycle.

Dirty inlet filters can also cause the fill time to be longer. Mineral deposits from the water can build up on the inlet filters and slow the water as it fills the washer. To check the filters, turn off the water supply to the washer and remove the inlet hoses from the back of the washer. Check the inlet filters for buildup.

The required water pressure for LG front-load washers Is between 14.5 PSI and 116 PSI. If the water pressure to the unit is at the lower end of this range, it will take longer for the unit to fill. If this is a recent occurrence, be sure to check the inlet hoses to make sure they are not kinked. The water valves supplying water to the washer should also be completely open.

Additional Information

A customer raised an issue involving their WaveForce™ washing machine that seems to keep on draining continuously without ever going into the spin cycle. Customer claimed they could not find any information addressing this issue.

A washing machine that will drain at the same time it is filling up is experiencing a syphoning effect from an incorrect drain hose installation. Should you be experiencing this issue, please consult the help library article appropriately titled: “Syphoning Water”.

During Wash

If options have been added to the cycle, this can cause a delay in the cycle advancing during the wash cycle. Options such as ‘Stain Cycle’ will add time to the wash cycle to enhance wash performance. The ‘Stain Care’ option will add time by heating the water to different temperatures, according to the stain selected, for enhanced stain removal. The Wash/Rinse Optimizer adds time by extending the wash cycle if there is not enough detergent for the cycle. This option will also add time to the rinse cycle if there is too much detergent. The Auto Suds Removal feature will activate if the washer detects too many suds in the unit. It is automatically added without selecting any option. Each time this feature activates, 12 minutes are added to the cycle.

During Spin

Some common reasons for the cycle being delaying during the spin cycle are slow draining or unbalanced loads. It is important that the drain filter is clean and free of obstruction. Also, the drain hose should not be kinked and installed properly. If the load is not balanced properly, the washer will attempt to rebalance the items in the drum. During the spin cycle when an unbalance is detected, the drum will slow down and tumble back and forth a few times to help mix up the load. It will then speed back up to see if the load has been rebalanced.

If not, it will slow back down. It will continue to do this until the load is rebalanced or until the unit determines that it must be balanced by hand, at which point the ‘UE’ error code is displayed. Should this issue be experienced further to have resolved a “UE” unbalanced load error, it would be advisable to turn the washing machine OFF, proceed with instructions on clearing out any possible FLEA POWER that might be causing a malfunction glitch then proceed where you left off with the wash cycle.

Flea Power Flea power is residual static electricity that remains within an electronic device or appliance’s Printed Circuit Board even after it has been powered off, often causing erratic behavior from the device. Draining residual flea power, also known as a performing a "hard reset", is also a common troubleshooting step in eliminating erroneous error codes that might have popped up in the control panel display window.

How to perform a 'hard reset'

Unplug the power cord, wait 5 minutes, plug it back in and try the cycle again.

Unplug the washer from the wall electrical socket.
Press and hold the POWER button for 15 seconds to dissipate any possibly residual flea power.
Plug he washer back into the wall electrical socket. Try to run the cycle again.

Additionally, when Excessive Suds covering load is detected, the washer will keep rinsing and draining. To neutralize suds keep injecting water into the tub. Cold water works best. While adding hot water might create even more suds extending the cycle time.

During Rinse

If options were added, this can cause a delay in the cycle advancing. The ‘Extra Rinse’ option will add time to the rinse cycle. The Wash/Rinse Optimizer will also add time automatically if there is too much detergent by adding additional rinses.

Dirty inlet filters can also cause the rinse time to be longer. Mineral deposits from the water can build up on the inlet filters and slow the water as it fills the washer. To check the filters, turn off the water supply to the washer and remove the inlet hoses from the back of the washer. Check the inlet filters for buildup.

If Wash cycle time is longer than usual on Washer Dryer Combo units

This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary.

Cycle Time Does Not Change