A front load washing machine experiencing grinding noise is usually attributed to generally two possible cause: metal foreign object caught and rubbing between drum and tub or, a worn out bearing.
A few things to consider while exploring root cause and subsequent resolution options.
If the grinding noise is moderate yet high-pitched, there could be something like keys, safety bin, bra wire string, etc. that could have slipped in between the drum and the tub. You could attempt removing it yourself or get a certified repairman to fix it for you.
If the grinding noise is quite loud and manually rotating the empty drum tells you something appears to be wrong with the motor, it could be a worn out bearing, drive pulley or motor coupling.
A tub ball bearing assembly is generally filled with grease. Over time, water seeping through will cause the ball bearings to rub metal on metal and rapidly wear itself out to the point of generating a loud high-pitched screeching grinding noise
There is no quick fix troubleshooting tip to resolve such an issue. The in-home service of a certified repairman will be required.
If the washing machine is still under warranty, please consult our Online Service Repair Request Page to book a service call. If no longer in warranty and you wish to have washer looked at but wonder about how much it will run you for, please consider trying the LG ONE Price Flate Rate Program. Please consult LG webpage to that effect.Please note that LG appliances aged more than 10 years are, regrettably, no longer eligible for the Flat Rate ONE price program.
Customers hesitating over the great value of LG’s ONE Price Flate Rate Program, please consider this :
A customer once confessed over the phone that, in hindsight, had she shown then about the LG Flat Rate program, it would have cost them less than having her husband spend an entire day replacing the boot gasket on their front load washer. Customer came to that conclusion factoring in her husband’s lost wages the day he spent playing novice repairman.
Still hesitant? Please reach out to our Call Information Centre to explore your options with an LG Agent.
Most common issues can be resolved by troubleshooting on your own. However, in some cases, a qualified service technician may be required. If our troubleshooting helped, please fill out the feedback survey provided here. If you do require in-home service, we would love to hear about your experience after the repair is completed. Filling out this survey feedback is unnecessary . You will be sent a separate feedback survey to let us know how it went.
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