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86 inch TV Service Program
The stand that came with the TVs listed below must undergo owner's inspection to ensure that it has been installed according to the manufacturer's instructions. Stands that were not properly installed could cause your TV to become unstable, posing a tip-over hazard and risk of injury under certain circumstances. Please refer to the following links for information on how to inspect and install your stand :
TV Stand inspection guide [VIDEO TUTORIAL]
- AFFECTED MODELS: 86NANO75UQA - 86UQ7590PUD - 86UQ8000AUB
- MANUFACTURED BETWEEN FEBRUARY 2022 AND AUGUST 2022, INCLUSIVELY.
- IDENTIFIABLE VIA PRODUCT SERIAL NUMBER: Check the first three digits of the serial number, it must range from 202 to 208.
*To easily view your TV's serial number, with your TV turned on press the mute button on the original LG-supplied remote 3 to 5 times rapidly until you see the model name and serial number for your TV.
For further support, please scan this QR code and type in “STAND”. If the QR code cannot be used, use the live chat link below to get in touch with our agents :