Connecting Matter (IoT) devices [television]

Matter is a global communication standard that lets you control smart home IoT devices from multiple manufacturers with a single app.
You can even connect one Matter-certified device to multiple platforms and control multiple Matter devices simultaneously.

IoT (definition):

The Internet of things describes electronic devices featuring sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other communications networks. The Internet of things encompasses electronics, communication, and computer science engineering.

Make sure to check the following before connecting your TV and Matter device with the ThinQ app.

• Your TV must support the hub feature in order to control your Matter device.

• To control your Matter device from the ThinQ app and TV, the connected Matter device and TV must be on the same network and in the same home in the ThinQ app.

• The account on your TV and the account in the ThinQ app must be the same to register and use your Matter device.

Recognize Matter-enabled TVs by the Matter icon on the home screen

Try this.

1. Connect your TV to the ThinQ app.

2. Set up your TV as an LG Hub for your Matter device in order to use your Matter device remotely from the ThinQ app.

Select the TV card in ThinQ, tap LG ThinQ TV Settings, and in the menu that appears, set the Matter device Home Hub settings to Enabled.

[Set up LG Hub] and select [Go To Settings]

3. Connect your Matter device to the ThinQ app.

➔ Scan the QR code on your Matter device to connect it with the ThinQ app

① From the home screen, tap [Add a Device] and select [Scan QR]

Select Add a Device from ThinQ and proceed to Scan QR.

② Scan the QR code on your Matter device and follow the instructions to add the device.

After scanning the QR code using ThinQ, check the card of the Matter device you just registered.

➔ Connecting directly using your Matter device's setup code.

① From the home screen, tap [Add a Device] and select [Select Device].

Select Add a Device from ThinQ and proceed to Select Device

② Select [Add Matter device] at the bottom of the list and enter the setup code of the device or package and follow the instructions to add the device.

Select [Add a Matter device] and enter the setup code.

4. Tap the Matter device card on the ThinQ home screen, or you can use your device from the TV home hub screen.

Tap the Matter device card on your ThinQ and now you can control the device.

Note

Customers who inadvertently landed on this help library article seeking to just connect their smartphone to the television are invited to execute such task from their phone. From the Phone Home Page > Settings > Connected Devices > Bluetooth > SEARCH > Locate Your TV model number from the Available Devices List and select it by tapping listed item. Follow the instructions appearing on TV screen to complete the Bluetooth wireless connection.

This guide was created for all home entertainment display television device models that features Home Hub in its dashboard page. Images or content presented herein may differ from your product.

Connecting Matter (IoT) devices [television]