TV channels are missing. How do I run Auto Tuning?

If your LG TV isn't showing channels after a new purchase or move, first make sure the antenna cable is securely connected, and then run [Auto Tuning] in the TV settings.If you are using a set-top box: You do not need to run [Auto Tuning]. Simply change the TV input to the one connected to your set-top box to start watching.If you are using a wall antenna without a set-top box: Securely connect the cable to the antenna port on the back of the TV. Then, complete [Auto Tuning] so your TV can receive broadcast channels properly. Note In the TV settings menu, [Manual Tuning] is available in addition to [Auto Tuning].This feature allows you to manually search for and save channels. For digital broadcasts, it also lets you check the signal strength of the connected antenna. Why is my LG TV missing channels? 1. Incomplete Initial TV Setup Channel setup may not be complete after installing a new TV. 2. Signal Changes After Moving If you recently moved, the saved channel frequencies may no longer match your new location. 3. Loose or Disconnected Coaxial (Antenna) Cable The coaxial cable connecting the TV to the wall or antenna port may be loose or disconnected. 4. Incorrect Input (Source) Setting The TV may be set to the wrong input for your set-top box or external device. 5. Issue with the Connected Device or TV Hardware There may be an issue with the antenna cable or the TV itself. Connecting the Antenna and Running Auto Tuning How to check your TV's webOS version On your TV remote, press the [Settings] (gear icon) or [Mute] button three times in a row. Step 1. Connecting the antenna cable to the TV Securely connect the antenna cable from the wall port to the antenna port on the back of the TV. If your TV has two ports, connect the cable to the Antenna/Cable input port. If you installed a separate UHD antenna to watch over-the-air UHD broadcasts, connect the cable to the UHD TV Antenna input port. Step 2. Running [Auto Tuning] on your LG TV 2021 or later TVs [webOS 6.0 or later]: Press the [Settings] button on the remote, [All Settings] on the TV screen, [General], [Channels], [Channel Tuning], [Auto Tuning], [Start], [Done] 2020 or earlier TVs [webOS 5.0 or earlier]: Press the [Settings] button on the remote, [All Settings] on the TV screen, [Channels], [Channel Tuning], [Auto Tuning], [Start], [Done] (Note: If no channels are found, check the antenna cable connection. Reconnect the cable and try again.) Step 3. Still need help? If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit. (Note: A service fee may apply if your product is out of warranty.) FAQ Q. I ran [Auto Tuning] again, but the channel numbers are different. A. If you have moved to a new area, channel numbers might be assigned differently by your local cable provider. This is normal, and your TV is working properly. Q. I ran [Auto Tuning] again, but some channels are missing. A. If the antenna signal is temporarily weak, some channels might not be found. Check the cable connection, adjust the antenna direction slightly, and run [Auto Tuning] again. If certain channels are still missing, there might be an issue with the incoming signal. Q. The antenna signal and cable connection are fine, but [Auto Tuning] doesn't find all channels. A. If the scan doesn't proceed at all despite a good signal and connection, there might be an issue with the TV. We recommend contacting LG Customer Support for further assistance. This guide is based on standard models. The settings menu may vary by model.