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Dispenser / Ice making issues LRSC23910WW

Troubleshooting

Appliances

04/20/2024

Dispenser will not dispense ice

Most ice dispensing issues can be resolved online using a few troubleshooting steps. This guide will provide you with detailed information and troubleshooting steps to resolve ice dispensing issues.

Dispenser will not dispense ice

Possible cause	Solution
Ice storage bin is empty.	When the first supply of ice is dropped into the bin, the dispenser should operate.
Freezer temperature is set too warm.	Turn the freezer control to a higher setting so that ice cubes will be made. When the first supply of ice is made, the dispenser should operate.
Household water line valve is not open.	Open household water line valve and allow sufficient time for ice to be made. When ice is made, the dispenser should operate.
Ice has melted and frozen around auger due to infrequent use, temperature fluctuations and/or power outrages.	Remove ice storage bin, and thaw and the contents. Clean bin, wipe dry and replace in proper position. When new ice is made, the dispenser should operate.

Ice maker is not operating smoothly

Possible cause	Solution
Ice is lumped together.	When ice is lumped together, take the ice lumps out of the ice storage bin, break them into small pieces, and then place them into the ice storage bin again. When the ice maker produces too small or lumped together ice, the amount of water supplied to the ice maker need to adjusted. Contact the service center. If ice is not used frequently, it may lump together.
Power failure	Ice may drop into the freezer compartment. Take the ice storage bin out and discard all the ice then dry it and place it back. After the machine is powered again, crushed ice will be automatically selected.
The unit is newly installed	It takes about 12 hours for a newly installed refrigerator to make ice in the freezer compartment.

Ice dispenser is jammed.

Possible cause	Solution
Ice cubes are jammed between the ice maker arm and back of the bin.	Remove the ice cubes that are jamming the dispenser.
Ice cubes are frozen together.	Use the dispenser often so that cubes do not freeze together.
Ice cubes that have been purchased or made in some other way have been used in the dispenser.	Only the ice cubes made by the ice maker should be used with the dispenser.

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