The LG Magic Remote lets you point at the TV screen and navigate as intuitively as a mouse.
If the pointer doesn't appear on screen, the remote has likely lost its connection to the TV. To fix this,
re-register the remote to your TV.
If voice recognition isn't working, make sure you're using the correct button (press and hold while speaking), and
check that your TV is connected to the internet and that your region setting matches your menu language.
* Note: Service availability may vary by country.
* Note: Some features, such as voice recognition, require an internet connection. Older remote models may not support these features. Service availability may vary by country.
* Note: Some features, such as voice recognition, require an internet connection. Older remote models may not support these features. Service availability may vary by country.
Turn on the TV and wait about 20 seconds. Point the remote at the TV and press the scroll
wheel button.
The remote will pair automatically, and you’ll see a confirmation message on the screen.
If your remote isn’t working properly, press and hold the BACK[] and SETTINGS [
] buttons together for at least 5
seconds.
The LED light on the remote will blink, and the remote will unpair from the TV. When the
unpairing message appears on the screen, press the scroll wheel (OK) button to pair the
remote again.
If the issue persists after following the steps above, you can get further support through LG Chatbot on the LG
website or by requesting a technician visit.
(Note: A service fee may apply if your product is out of warranty.)
This guide is based on a standard model. The settings menu and steps may vary depending on your specific model.
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