Customers who are new to smartphone usage and especially seeking service for the phone are always asked to provide the model number and the serial number (factory issued), and, to some extent, the IMEI number which is globally issued.
IMEI stands for International Mobile Equipment Identity, and it's a 15-digit number that uniquely identifies a mobile device. IMEI numbers are stored in the Equipment Identity Register (EIR), which contains information about all valid mobile phones.
Customers inquiring about OS software/firmware upgrade status, regrettably, none will ever be forthcoming. Please consult very last Press Release from LG Electronics’ Mobile Communication Business Division.
Locating model number can be accomplished far easier by looking it up in the settings. Go to Settings > System > About phone > Model number, S/N, IMEI or, on some older OS versions, please refer to below instructions :
Most common locations for serial numbers are : phone box packaging, at the back of the phone, inside the phone under the battery, on the "SIM" tray and through the phone settings.
These are specific for certain phone models as explained below :
On the box : All models, regardless of type as per picture 1.
At the back of the phone : Only the Optimus G, Optimus G2, Nexus 4 and Nexus 5 as per picture 2.
Under the battery : Any models, regardless of type, (except for Optimus G, Optimus G2, Nexus 4 and Nexus 5) as per picture 3.
On the "SIM" tray : Only the Optimus G, Optimus G2, Nexus 4 and Nexus 5 as per picture 4.
Through the phone settings :
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