36" 27 cu. ft. Standard-Depth Side by Side Refrigerator | Ice & Water Dispenser | Dual Ice Maker with Craft Ice^®

After installation, allow up to 24 hours for the refrigerator to reach its set temperature. Cooling times may vary depending on room temperature, usage, and how much food is placed inside. For best results, wait until the unit has fully stabilized before loading large quantities of food.

If the refrigerator was stored for a long period of time or moved on its side, it is necessary for the refrigerator to stand upright for 24 hours before connecting it to power.

Yes, some sound during operation is normal. You may hear fans, compressors, or ice-making cycles as the refrigerator maintains temperature and produces ice (on models with ice makers). These sounds are part of normal operation and may vary throughout the day.

Temperature settings can be adjusted using the control panel, which may be located inside the refrigerator or on the door, depending on the model. You can also change the temperature remotely unsing your phone on select models that are also equipped with ThinQ® wifi (you must first download the ThinQ® app to your phone and connect the fridge in order to enable this functionality). LG generally recommends maintaining a refrigerator temperature around 3°C (37°F) and a freezer temperature around -18°C (0°F) for optimal performance. Refer to your owner’s manual for model-specific guidance.

Proper clearance is important for airflow and performance. Installation spacing requirements can vary by model. Refer to your owner’s manual for exact clearance specifications. Some LG refrigerators feature Zero Clearance™ hinges on select models, which are designed to allow doors to open fully even in tighter installation spaces.  *For optimal performance, LG recommends 0.16 inches (4 mm) clearance between the sides of the refrigerator and the wall. 

For routine cleaning, use a soft cloth with mild detergent and warm water. Do not use abrasive cleaners or harsh chemicals. Interior shelves and bins can typically be removed for easier cleaning. Always refer to your owner’s manual for recommended cleaning methods and maintenance guidelines.

Most LG refrigerators are equipped with an automatic defrost system, which helps prevent frost buildup and maintains efficient operation. Manual defrosting is typically not required. Refer to your owner’s manual for details specific to your model.

If your refrigerator is equipped with an ice maker, it may take up to 24 hours after installation or activation to begin producing ice (The icemaker will not begin to operate until it reaches its operating temperature of –9°C or below - It will then begin operation). Ice production can be affected by factors such as freezer temperature, water supply connection, and frequency of door openings. Check that the ice maker is turned on and that the water supply is properly connected. Refer to your owner’s manual for additional troubleshooting instructions.

It is typically recommended to replace you water filter approximately every 6 months, or as indicated by the filter replacement indicator. Refer to your owner’s manual for specific instructions.

On select Wi-Fi enabled models, LG ThinQ^® allows you to connect your refrigerator to your smartphone. Through the app, you may be able to monitor performance, receive alerts, and adjust certain settings remotely. Features and functionality may vary by model and require a Wi-Fi connection.