This video tutorial addresses issues you may be experiencing with the START/PAUSE ( ) button no longer working or simply not responding on your LG top load washer or any situations arising from having inadvertently / accidentally enabled the CONTROL LOCK function.
Should the washing machine show signs of life (lights on) but will not start up, please consult our video tutorial addressing that issue.
Should it be determined that the wall AC outlet is providing current, the washing machine's power cord is properly inserted, the circuit breaker has not been tripped or fuse blown and there is still no power when attempting to power "on" the appliance, then please contact LG Customer Information Center for further assistance in deploying a certified service technician for in-home inspection.
Most common issues can be resolved with troubleshooting however in some cases a qualified technician may be required. If our trouble shooting helped, please fill out the feedback survey provided here. If you do require in-home service, we would love to hear about your experience after the repair is completed. Filling out this Help Library article feedback is unnecessary. A separate feedback survey will be sent to let us know how it went.
Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Past the 1st Year of Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
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