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Voice inaudible or cutting off at other end

  • Others
  • Others
  • Troubleshooting
  • Cell Phones, LG Friends, Tablets


Should the call recipient raise the issue about caller’s voice being inaudible or cutting in and out, there are a few things you may want to inspect with respect to how you hold your phone whenever making a call.


When using the phone, ensure the Microphone doesn't get obstructed by the case, fingers or your hand whenever on a call.

※ Other factors that may affect the quality of a call:

1. Failure of base station or repeater

2. Disturbance interference frequencies, also known as spurious waves

3. When moving from currently connected base station to an adjacent base station or when moving between cells in a connected base station

4. Environmental factors

      - Underground building (weak signal), roof (confusion signal)

      - River road (signal confusion)

      - Open terrain of the city (signal confusion), etc.

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