Narration
In this video we’ll show how to troubleshoot leaking hoses on LG washing machines.
Often a hose leak issue can be resolved without the need for a service call.
Before troubleshooting, always unplug the washing machine from the electrical outlet.
Let’s begin with leaks from the inlet hoses.
Leaks from washing machine inlet hoses are mainly caused by loose or mis-threaded hose connections, slightly damaged hoses, damaged connector washers, or clogged inlet filters.
Now let’s inspect the hoses and connections.
Check if the inlet hoses are kinked, cracked, punctured or have visible traces of leaks around them.
Then look at both ends of the hoses, where they connect to the home valves and to the back of the washing machine.
Check if they are wet at the end of the connections.
If either or both are wet at the end of the connections, turn off the home valves, remove the inlet hoses, and check the rubber washers inside the connections.
If the rubber washers are worn or damaged, find the same size replacement washers or replace the hose completely.
You can find replacement hoses on the LG.com Parts and Accessories webpage.
If the hoses and connector washers look good, then you need to check the inlet filters.
A clogged inlet filter may not allow water to flow properly, causing back pressure which could lead to leaks.
Use needle-nose pliers or a similar grasping tool to pull the filters out of the inlet valves on the back of the machine.
Then remove any buildup on the filters by washing them thoroughly with warm water and a brush.
Replace the clean filters in the inlet valves, and re-attach the inlet hoses while being careful to thread them correctly.
Then turn the home valves back on and check for leaks again.
If the leak continues, you need to replace the hose.
If you’ve replaced the hose and the leak persists from the home valve connection area, contact your plumber.
If the leak persists from the back of the machine, then the machine requires repair service.
Other Hoses to Inspect
There are two other hoses you should check for leaks or blockages.
The first is on front load washers only.
Check the small manual drain hose located in the access compartment behind the small door at the bottom front of your washing machine.
Have a shallow pan ready to collect the water.
Then gently pull out the small hose and open the hose plug used for removal of residual water.
Allow the water to flow out, then reattach the plug, carefully reposition the hose, and close the compartment door.
Plug the washing machine back into the electrical outlet, turn the power on and run the Rinse and Spin cycle.
Check that water is coming into the detergent drawer.
The next hose to check is on both front load and top load washers.
Check if the large drain hose that goes to the standpipe or laundry tub is kinked or clogged.
Note that when the drain hose is installed in a curved shape, the remaining inner hose water may create a blockage over time, or freeze if the immediate environment is below 32 degrees Fahrenheit.
Straighten and clean out the hose if necessary.
Make sure water drains freely through the hose while the machine is spinning.
LG recommends checking all washing machine hoses and connections periodically to ensure proper operation.
If you require further assistance, please visit lg.com/ca_en/support