Food freezing in the crisper [refrigerator]

A crisper (also known as a "produce drawer" or "humidity drawer") is a refrigerator section that provides a more humid climate than the rest of the interior. Because of the humidity retention, these bins are perfect for preserving fresh fruits and vegetables because they wilt more slowly. However sometimes the vegetable/fruits stored in the drawer freeze. This happens when the temperature of the refrigerator is set very low or the bottom air vents leading to the freezer compartment are blocked by food items.

Cause and Symptoms

The refrigerator temperature is set too low.
Freezer inlet air vents are blocked.
Vegetables / Fruits are not stored in the crisper properly.

Try this

Is the refrigerator compartment temperature set low as low as 1~2°C / 34~35.5°F?

➔ If the temperature is set at 1 to 2℃, adjust it to 3°C / 37.5°F or warmer.

The refrigerator compartment temperature is set to Medium or 3°C / 37.5°F by default.
If the refrigerator compartment temperature is set to 0°C / 32°F or thereabouts, vegetables/fruits in the vegetable storage may freeze.
To avoid freezing food, set the refrigerator compartment temperature to 3°C / 37.5°F or higher.

Refrigerator temperature control after unlocking refrigerator

Adjusting the temperature of the refrigerator (instructions may differ pending model)

1. Press the [Lock /Unlock ] button on the display window at the front of the refrigerator to unlock the settings.

2. Next, raise the [Refrigerator temperature] by increment of 1 degree by pressing respective button.

3. The location of the temperature control button may vary depending on the product model.
In such cases, refer to the user manual for your specific model.

➔ Fruits NOT to be stored in a refrigerator:

When fruits get fully ripe such as apricots, Asian pears, avocado, bananas, guava, kiwis, mangoes, melons, papayas, passion fruit, peaches, pears, persimmons, pineapples, and quince, they can be refrigerated for a few days to extend their shelf life.

➔ Vegetables NOT to be stored in a refrigerator:

Potatoes, sweet potatoes, yuca (cassava, manioc) generally emit some ethylene that can cause other foods to go bad or onions to sprout. It's best to store them where moisture can't accumulate and encourage mold and deterioration. Lastly tomatoes lose their flavor and winter squash (that is squash with hard shells such as butternut, delicata, and kabocha) can stay out on or under the counter.

KEEP OUTSIDE REFRIGERATOR	VEGETABLE CRISPER	FRUIT CRISPER	Glide'n'Serve
Onions, Potatoes, Winter Squash(like Butternut and Acorn), Sweet Potatoes, Tomatoes, Bananas, Persimmons	Asparagus, Beans, Beets, Bok Choy, Broccolli, Brussels Sprouts, Cabbage, Carrots, Cauliflower, Celery, Cucumbers, Eggplant, Fennel, Greens, Leeks, Mushrooms, Okra, Peas, Peppers, Root Vegetables(Turnips, Rutabagas, Parsnips), Spinach, Zucchini	Apples(better handled in the crisper), Berries, Cherries, Cranberries, Grapefruit, Grapes, Lemon / Limes, Oranges, Pineapple, Rhubarb, Watermelon	Cheese, Charcuterie, Tapenades, Antipasto etc.
		Most fruit can be kept either in or out. Apricots, Avocados, Star fruit, Cantaloupe, Honeydew melon, Kiwis, Mangoes, Papayas, Peaches, Nectarines, Plums, and Pears can all be stored on the counter or in the fridge. However, they won't ripen in the fridge. Recommendation is to leave them on the counter until they're ripe, then store them in the crisper until ready for consumption.

Is anything placed too close to the bottom air vents blocking them?

➔ The physics of cooling is to push glacial air inside the refrigerator compartment which then trickles down to the bottom air vents, getting to the freezer to keep of freeze food items quickly and maintain them at a very cold temperature.
Locate the air vents at the back and generally at the bottom inside the refrigerator compartment from where the freezer gets its very cold air. Make sure there is plenty of space around them and that they are not obstructed. Move food items around to free some space near the air vents.

Did you store any tropical fruits in the crisper?

➔ Store your vegetables/fruits after referring to the standard storage temperatures (recommended temperatures).

Do not store food for a long period of time if it spoils easily at low temperatures.
Do not store tropical fruits (bananas, pineapples, etc.) in the refrigerator.

Check recommended temperatures for storing vegetables/fruits

[14-18℃ / 57.2–64.4°F] Potatoes, onions, tomatoes, bananas, butternut/acorn squash are best kept at cool room temperature.

[0-4℃ / 32–39.2°F] Cut fruits (pineapple, watermelon, etc. - wrap the cut sides with plastic wrap or the like)
[0-2℃ / 32–35.6°F] apple, apricot, cabbage, carrot, cherry, corn, lettuce, garlic, grape, peach, pear, persimmon, strawberry, and various local vegetables/fruits

Note If the issue persists, this might be due to broken damper that causes uncontrolled release of cold air. Contact customer service for further assistance.

Need further assistance?

If you need further assistance, please contact us via E-mail, chat or telephone calls. You can easily find our contact information from our website.

Go to [Support] [Contact LG Canada] menu and choose from [E-mail / Chat / Telephone] to ask us more questions!

You can also request for a service visit from [Request a Repair] menu and get your products checked by our technicians.

This content is made for informational purposes only and may contain images and information that are different from the product you purchased.

Food freezing in the crisper [refrigerator]