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Screen Flickering Intermittently When Playing Games (Freesync)
Whenever playing video games and having FREESYNC feature activated, you happen to notice intermittent screen flickering. As reported by customer experiencing such using monitor model number 27GP950-B
Cause and Symptoms
Customers may notice intermittent screen flickering whenever playing video games. This issue occurs when monitor is connected to computer via DisplayPort and Game Adjustment Settings’ FreeSync Option is enabled (activated).
| Settings > Game Adjust | Description | ||
|---|---|---|---|
| Game Adjust | Adaptive Sync | Provides seamless and natural images by synchronizing the vertical input signal with that of the output signal
Caution
|
|
| Extended | Enable wider frequency of range of Adapted-Sync/ FreeSync Premiere Pro function the screen maybe flicker during the gameplay | ||
| Basic | Enable Basic Frequency range of Adaptive-Sync and FreeSync premium pro function | ||
| Off | Adaptive-Sync and FreeSync premium pro function off | ||
Try this
Screen flickering firmware improvement was in development since last incident reported. Customers were advised to please use HDMI Input (Max V Freq. is 120Hz) as a temporary measure until firmware update got released. New firmware update was scheduled to launch for release at the end of November. In addition, firmware update includes support of HDMI 144Hz. Firmware improvement can be automatically updated via OSC (On-Screen Control). Please check LGE website for OSC software update: https://www.lg.com/ca_en/support/software-firmware
Automatic Firmware Update (make sure your computer running very latest software version & connected to the Internet)
- Run the OSC(On Screen Control ) program.
- If the PC is connected to the internet, an update notification will popup.
- Click ‘Run’ to update the firmware.